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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,320 reviews
February 17, 2022
Poor communication skills, poor customer service, the employees could use some training in accountability, responsiveness, and effective communication. employees could use some training in accountability, responsiveness, and effective communication. More
by Markarianh
Verified Customer
February 17, 2022
Long wait, for very simple things that i could actually due but since i have warranty it makes sense for jeep to do it. due but since i have warranty it makes sense for jeep to do it. More
by bofadeez
Employees Worked With
Other Employees :
Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
February 17, 2022
I'm 3 cars in with these guys, and the selection & service is always top-notch. service is always top-notch. More
by ROBERTFITZGERALD
February 17, 2022
Very good customer service and good attention with the people. I recommend this dealer, I give 10 star !!! people. I recommend this dealer, I give 10 star !!! More
by koki1576
Employees Worked With
February 17, 2022
Horrible customer service I had a leak flat tire a cracked windshield still waiting for someone to contact me back regarding my vehicle sales person contact him few times still waiting for him to retu cracked windshield still waiting for someone to contact me back regarding my vehicle sales person contact him few times still waiting for him to return my calls More
by Jackierobinson6554Jrobinson
Employees Worked With
No
February 17, 2022
The rep was very nice and accommodating. The time he quoted for when my car would be ready was accurate. The time he quoted for when my car would be ready was accurate. More
by aundreadlc7
Employees Worked With
February 17, 2022
Great customer service, good staff, always on time, I always get my car back cleaner. always get my car back cleaner. More
by Hwdknights
Employees Worked With
February 17, 2022
Slow as all xxxx. They told me 4 hours for an oil change for my jeep… it ended up being 5. And you can’t even reserve a time slot ahead of time! They told me 4 hours for an oil change for my jeep… it ended up being 5. And you can’t even reserve a time slot ahead of time! More
by shanon.peter
Employees Worked With
