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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,320 reviews
February 19, 2022
Benny was awesome, he took care of all my issues! I had many tiny issues and he was patient and kind and got someone from the ship to explain everything to me. I had many tiny issues and he was patient and kind and got someone from the ship to explain everything to me. More
by younis.hamalawy
Verified Customer
February 19, 2022
The dodge team did a good on my challenge and I love it good job. good job. More
by Jada
Employees Worked With
February 19, 2022
Benny was outstanding in his ability to resolve my immediate requests and completed recall issues that were scheduled at a future date. I was very happy he simplified things for me. immediate requests and completed recall issues that were scheduled at a future date. I was very happy he simplified things for me. More
by domin8r
Employees Worked With
Benny
February 19, 2022
Payman was short with me about the issues with my car - I’ve been coming there for 4 years and I had the WORST customer service from payman - I will not trust him with my car ever again. I did NOT feel lik I’ve been coming there for 4 years and I had the WORST customer service from payman - I will not trust him with my car ever again. I did NOT feel like my car was in good hands when dealing with him. He needs a lesson in proper communication or you will keep losing customers More
by Chynaj21
Employees Worked With
Payman arjang
February 19, 2022
Overall, Armen did great and I was attended well. I was told all was well and had my tires checked and changed as part of the oil change process. The next day my car informed me that my tire pressure I was told all was well and had my tires checked and changed as part of the oil change process. The next day my car informed me that my tire pressure was low. In the big picture it’s “minute” but I was told all was good and that was overlooked. More
by lizcruzz
Employees Worked With
February 19, 2022
Vahe was very helpful with my car service he took the time to listen and diagnose the issues I was having with the vehicle, he also insured me on a timely return. I would recommend him to to my friends f time to listen and diagnose the issues I was having with the vehicle, he also insured me on a timely return. I would recommend him to to my friends for service. Thank you again. More
by Powermike51
Employees Worked With
Alex Klaumenzer
February 19, 2022
Excellent service. My car was ready sooner than expected and being offered an Uber to and from the mall while I waited was very much a surprise for which I’m thankful My car was ready sooner than expected and being offered an Uber to and from the mall while I waited was very much a surprise for which I’m thankful More
by franco5
February 19, 2022
Didn’t do what was best for me, looked out for themselves .After my first deal was canceled I told them that’s ok I’ll come can pick my car up the next day.But next thing I new I was in another deal. .After my first deal was canceled I told them that’s ok I’ll come can pick my car up the next day.But next thing I new I was in another deal. More
by Sherwyn
Employees Worked With
February 19, 2022
Service was performed as requested (2 recalls) Took most of the day, however did not have to wait at dlr because dlr provided Uber service to my home. I am quite satisfied with Service Dept and service advi of the day, however did not have to wait at dlr because dlr provided Uber service to my home. I am quite satisfied with Service Dept and service advisor. Will return to dealership in future. More
by dnl57ravenbird
Employees Worked With
Armen
