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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.1
5,320 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,320 reviews

February 21, 2022

Basic service always a different set of advisors they don't seem very happy to be working there. More

by brentfortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 21, 2022

Had the best experience with alan and zane helping me get my first car yesterday! More

by savannah
Recommend Dealer
Yes
Employees Worked With
alan
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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 20, 2022

Communication needs to be worked on, and give out the right information. Good service all around. More

by maury.duno330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 20, 2022

Mainly worked with Raffi who greeted me, asked what I wanted and and worked to get me a great deal. More

by NOOSH0909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi, Jordan
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Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 20, 2022

Horrible service ! Hectors communication and attitude need major improvement. I took my truck for service and never got updates More

by garciag0217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hector
Report | Print
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , Customer Service is important to us, and we're disappointed to hear you felt you experienced anything but a 5-Stars experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 20, 2022

The personal is very kind and the quality of the service is very good and fast More

by karinabalderas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 19, 2022

Salesperson Victor was very patient and nice the entire time. Definitely would recommend others to shop there. More

by Daisydeleon49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 19, 2022

Lionel Lopez is an amazing sells man! !! Helped me get my dream car !!!! 💪🏻 Can’t wait to go back for my scat pack 💪🏻 More

by Cynthiavaldez626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Lopez
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Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 19, 2022

I receive Prompt and Professional Service when I work with Roger I will Definitely Return when I need Service!!! More

by PRETTYDEB2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Espindola
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Feb 23, 2022 -

PRETTYDEB2002 responded

I'll be back when Service is needed again.... Thank You.....Roger!!!

February 19, 2022

Very good service! Thank you hector jr for helping me with service on my car! More

by chyannebria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector JR
Report | Print
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

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