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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,320 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,320 reviews

February 25, 2022

The crew worked well at the desk. Repairs done in reasonable time. Thank you for the quick wash of my truck, this was a nice surprise. More

by keith56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman, Hector and Hector Jr
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 25, 2022

Everyone was kind, conscious of my time and nice. They made sure I knew what was going on with vehicle. More

by elsherrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 25, 2022

El personal es excelente especialmente Gustavo el de finanzas pues me dio un servicio muy bueno More

by Jose.nava4383
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo de finanzas , Rene Robles, Alex Klaumenzer
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 24, 2022

Armen was very good at communicating and handled all my issues very quickly. I was very pleased with the service More

by caitlindsnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 24, 2022

The staff was on top of the sales effort. I asked to finish the sale in an expeditious manner and they came through. Test drive, negations, sale...paperwork and done deal. Very smooth and ver More

by sfgrahamx5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 24, 2022

The representative that I dealt with paymen. He was very rude Never called me back lied to me. More

by Gilberthorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Payman, Alex Klaumenzer
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , Customer Service is important to us, and we're disappointed to hear you felt you experienced anything but a 5-Stars experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 24, 2022

They did not fix issues with my car. Apparently it does not have nothing wrong. Was told the same thing the first time I ever took it and had it fix at different dealer. More

by Tlapapalmari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We know your time is valuable and apologize if there was any confusion. Our team is trained to perform comprehensive diagnostics on vehicles if required, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 24, 2022

I was helped by Ali and Ara and they were both fantastic and incredibly professional. I will 100% work with them again and recommend them. More

by PZAMKOCHYAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arak@russellwestbrookcdjr.com, Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 24, 2022

Service was quick and easy to schedule . Highly recommend. Drive from Santa clarita just for service . More

by paulaz1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 24, 2022

Very happy with this dealership. The staff was very professional and delivered as it was promised. Definitely will revisit for the future needs. More

by keroglyangeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

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