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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,320 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,320 reviews

February 26, 2022

They gave me an appt right away I needed it to get my tags. Very friendly and my car was done the same day. More

by loremy2boysix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 26, 2022

Great dealership! Friendly staff! Always work with you and get the job done! thank you! More

by Perez9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert, Gustavo
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 26, 2022

Workers were rude and short tempered. The layout is not very intuitive, and they make you wait inside of a cage for your car to finish which felt really strange. The customer service is a More

by ADAMHILL08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name was given
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , Customer Service is important to us, and we're disappointed to hear you felt you experienced anything but a 5-Stars experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 26, 2022

The job was done quicker than I expected, which was awesome. Benny was especially helpful. More

by bkahnartist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 26, 2022

Thank you for your on going service, especially Hector, very quick and informative! I appreciate you guys. More

by mona27rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 26, 2022

Very easy and fast only problem seems is that they dont have my Van in their system as having a extended warranty. Which the Manager and Sales man oush for me to buy for $4000 extra for full coverage. We h More

by ajmoya2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 26, 2022

Greeted and registered immediately. Was surprised with an 8am appointment I had to leave my car overnight, but was supplied with uber rides to & from home courtesy of the dealer - thank More

by KAROLKENTLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jr.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 26, 2022

I’ve only had my new jeep since October 2021 and I’ve had to bring it in for 3 weeks which has been a major problem. I am paying nearly 600$ for my lease because I wanted peace of mind about driving a relia More

by hautewellnessinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeep
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We know your time is valuable and apologize if the repairs took longer than expected. Due to the pandemic some parts may take longer than normal to reach us. Once we have all parts needed, we work as quickly as possible. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

Mar 01, 2022 -

hautewellnessinc responded

It’s not about the time it took. It’s that my BRAND NEW car has broken down 2x in the first 4 months!!! The last repair the tech drive my car 500 miles and they were not about to figure why the cylinders were misfiring and gave the car back. This jeep is a lemon

February 25, 2022

Chris Mathews was great! We worked everything out in advance so it only took an hour to complete the purchase paperwork at the dealership and I didn’t have to wait. More

by Adrienneolson818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mathews, Alex Klaumenzer
Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 25, 2022

Great service. Great communication. They made financing easy for me. I would recommend to come here. More

by Alfredo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Omar Hernandez, Shayan Ghelichkani
Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Mar 01, 2022 -

Alfredo responded

yes

Mar 01, 2022 -

Alfredo responded

Great service. Great communication. They made financing easy for me. I would recommend to come here.

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