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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,320 reviews
March 01, 2022
Work experience at a jeep dealer ship ever. Had my car for 3days was supposed to charge the oil. When I picked it up I realized the light was still on and the services were in fact not performe Had my car for 3days was supposed to charge the oil. When I picked it up I realized the light was still on and the services were in fact not performed. Had to crunch it back another day. Total waste of my time while driving a rental I had to pay for. More
by davidt0623
Verified CustomerEmployees Worked With
March 01, 2022
Horrible customer service. I was lied to about when my truck would be ready. When I picked it up the inside was very dusty. I will never take my truck back there again. I was lied to about when my truck would be ready. When I picked it up the inside was very dusty. I will never take my truck back there again. More
by srjunior11
Employees Worked With
Payman
March 01, 2022
Thank you so much to Raffi for finding a way to get me my dream car!! I ordered the car and had lots of questions throughout the process. Raffi was extremely helpful and patient. He was able to get me the pa dream car!! I ordered the car and had lots of questions throughout the process. Raffi was extremely helpful and patient. He was able to get me the payments I was looking for and it was overall a very pleasant experience. I'm obsessed with my Wrangler 4xE!!! More
by POLINA
Employees Worked With
Raffi Mouchmouchian, Alex Klaumenzer
March 01, 2022
Extremely bummed that it cost almost $1000 just to get a diagnosis on my vehicle and then to find out that a 3 year old vehicle I bought at your dealership with just a little over 120,000 miles on it needs diagnosis on my vehicle and then to find out that a 3 year old vehicle I bought at your dealership with just a little over 120,000 miles on it needs a new motor! I understand that this does not reflect on the dealer’s service department directly but the design of the vehicle itself. A $40,000 car should last more than three years! This will definitely impact my decision to buy a Chrysler/Dodge product in the future! More
by Rwright
Employees Worked With
March 01, 2022
Honestly my experience with the dealership was fantastic the managers and guys helping me select my vehicle were great! I love my new dodge and Emanuel was spectacular I highly recommend him. the managers and guys helping me select my vehicle were great! I love my new dodge and Emanuel was spectacular I highly recommend him. More
by Lillardchristopher
Employees Worked With
Other Employees :
Emanuel , Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
March 01, 2022
wish i had been reminded i had an extended warranty. would of saved me $800 would of saved me $800 More
by colinmichaelwest
Employees Worked With
March 01, 2022
They did a good job on helping me with me trucks problem and customer service. I really appreciate the help and customer service. I really appreciate the help More
by kellynm
Employees Worked With
February 28, 2022
Great customer service. Francis was awesome. Good deals. Little bit of long wait times. They beat the price of other dealers Francis was awesome. Good deals. Little bit of long wait times. They beat the price of other dealers More
by Bassalilaw
Employees Worked With
Francis, Eric, Raffi
