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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,320 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,320 reviews

March 03, 2022

Best Customer Service! Always looking out for and updates you if any problems occur. Well recommend More

by carlomar4482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 03, 2022

It took 7 days to diagnose my car, and I had to pay for a renat car More

by nike152258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Payman
Mar 08, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 03, 2022

After a bumpy start, with an incorrect custom order - Chris Morales and Team made the situation right with great customer service and it was a pleasure to finally do business with this dealership! More

by BENJAMINBRIGGS8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morales
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 02, 2022

I received straight forward quotes and answers to my questions when they were posed. Thanks More

by caegreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

March 02, 2022

Payman and Jad were very nice and helpful. I did have to return for a follow up due to a faulty replacement part which I discovered after only using once after I got the car back. Perhaps th More

by Jeep Grand Cherokee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 02, 2022

They are very busy, but do get the car serviced within a week. I've had to have the struts worked in 3 times, but the issue was resolved in the end. Overall a good experience. More

by Ron T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 02, 2022

Fast service, great customer service. They also did a complementary car wash! Thanks for the help More

by carlos_lopez_1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

March 02, 2022

Very good service, also very helpful. The employees were patient and helped me get a car the same day with a low down payment! More

by Vfuentes1821
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 09, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We appreciate your business and you taking the time to leave a review. We're thrilled to hear we could help you find a great deal on a new vehicle. Thanks again and have a great day!

March 01, 2022

Everyone was great, best customer service Thank you Daniel, Walid, Mac, & Raed for making it happen. Very happy with my New Jeep Grand Cherokee Limited! Definitely recommend this dealership! More

by Alrabadyshawki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid, Daniel, Mac, Raed Malaeb
Mar 09, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We appreciate your business and you taking the time to leave a review. We're thrilled to hear we could help you find a great deal on a new vehicle. Thanks again and have a great day!

March 01, 2022

I had to rent a car for 7 days just for my car to be diagnosed. More

by nike152258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Payman
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

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