Van Nuys Chrysler Dodge Jeep Ram

Fast, reliable, honest and expensive Payman was and is a great help. Professional always there for me. Explains what is happening great help. Professional always there for me. Explains what is happening More

Fast service, best customer service. Best dealer in town! I will recommend to all my friends. Best dealer in town! I will recommend to all my friends. More

probably the worst experience i have ever had with a car. the truck spent more time at the dealer getting fixed than me actually driving it. they changed compressor 3 times without even trying to figure the truck spent more time at the dealer getting fixed than me actually driving it. they changed compressor 3 times without even trying to figure out why it get burned, then the motor blew up, then the alternator died when i was about 200 miles away from home and had to pay $1,500 towing on sunday night. my truck was in the shop for over 8 months between all the fixes, the worst part is that they dont have a loaner truck....they have a car which doesnt really help me since i need a truck. so i had to rent one which was another $2,000 a month. basically really bad experience ......DONT BUY DODGE any other manufacture will take it in as a lemon after the second time but they are fighting it and its been about two years of a nightmare. More

Quick and friendly. I dropped my car off and was out the door in no time. The same was true for my pickup. I dropped my car off and was out the door in no time. The same was true for my pickup. More

It took 3 weeks to get my jeep back. When I got it back and got home I realized part of the bumper was missing and had to take it back and a piece of a hose was left in the transmission When I got it back and got home I realized part of the bumper was missing and had to take it back and a piece of a hose was left in the transmission which could have damaged my jeep More

Worse customer service. First words when you walk in is this will take 5-7 days to determine if you don’t have an appointment. I got that response with a battery issue on a First words when you walk in is this will take 5-7 days to determine if you don’t have an appointment. I got that response with a battery issue on a leased vehicle! I had to get a rental for the same vehicle when there was as another issue. No loaners available. Car was held for 10 days with the only calls made were the ones I made to find out what was going on. Problem couldn’t be replicated so I was told. More

The customer service was top-notch, and they went above and beyond to ensure I was very satisfied with my visit. Highly recommend!" and beyond to ensure I was very satisfied with my visit. Highly recommend!" More

Professional and hassle free Booked service appointment, professional and hassle free On time delivery Booked service appointment, professional staff and hassle free service On time delivery professional and hassle free On time delivery Booked service appointment, professional staff and hassle free service On time delivery More

On-line purchase of a used vehicle. Car was delivered with over $9000 extended warranties tacked on, $1500 for "ceramic coating" and no copy of paperwork for me. A used car costing more Car was delivered with over $9000 extended warranties tacked on, $1500 for "ceramic coating" and no copy of paperwork for me. A used car costing more than a new one! Sal and Jerry don't return my calls. These people just want to steal your money. More

The staff was friendly, responsive and considerate. They gave me an accurate estimate wait time and followed up with me during the servicing so that I knew where things were act. It was excellent custo They gave me an accurate estimate wait time and followed up with me during the servicing so that I knew where things were act. It was excellent customer service sand made the experience pleasant. Very grateful for all the assistance. More