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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,318 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,318 reviews

April 23, 2025

Worst service I have ever experienced at a car dealership. We called ahead to see a specific car that was on the website. It was in service and never shown to us. We should have walked away at tha More

by Mdrcampos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moe Saab
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reece, Ryan, Eric
April 22, 2025

Best service ever, he is efficient and very thorough. Kind and very informative Had my car ready as fast as he could More

by Elearias15
Recommend Dealer
Yes
Employees Worked With
Marvin Guevara
Apr 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us at Van Nuys Chrysler Dodge Jeep Ram! We're delighted to hear that our team provided efficient and thorough service. We appreciate your support and look forward to serving you again in the future!

April 20, 2025

Rogelio was so helpful. He got the job done two days earlier than promised and made sure everything was taken care of. I love working with him. More

by ALANDING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Apr 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Rogelio exceeded your expectations at Van Nuys Chrysler Dodge Jeep Ram! It's fantastic to know he provided such efficient and attentive service. Thank you for sharing this wonderful feedback!

April 20, 2025

I left a review earlier today about my experience with the used Jeep dealer, not the main Jeep dealership in Van Nuys More

by Pizzaaa2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

⸻ This place needs to be monitored. Please show respect to customers and stop humiliating them. I was prepared to spend $40,000 there. I wasn’t there to listen to a manager’s jokes or p More

by Pizzaaa2005
Recommend Dealer
No
Employees Worked With
I don’t know them
April 18, 2025

Clerk could have been more approachable and friendly. Otherwise service was good and uber service was provided which I had to ask for because it was not offered. Tire pressure was not checked which I req More

by mora.liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The service itself was fine but the service agent Albert was what made the experience top shelf. He was friendly, accommodating, straight forward and communicative. More

by fixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Albert made your experience at Van Nuys Chrysler Dodge Jeep Ram exceptional! Our team takes pride in providing top-notch service, and it's great to know he delivered. Thanks for sharing your feedback with us!

April 18, 2025

Excellent service. Benny is a true professional. Very happy with the diagnostics by the service department. More

by dfabriziopt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
Apr 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Benny and our service department at Van Nuys Chrysler Dodge Jeep Ram provided you with excellent service. Thank you for sharing your positive experience!

April 12, 2025

2014 Jeep Wrangler had a recall on airbags. So I bought it to the Van Nuys Chrysler Dodge and it was service. (Albert Masonic 22898 ) call me up the next day. saying my oil filter housing was l More

by Rick C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Masihi. 22898
Apr 14, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Rick, thank you for sharing your experience with us. I'm glad to hear that the service was excellent overall, but I understand your concerns about pricing and communication. If there's anything more you'd like to discuss or if you have any questions, please feel free to reach out. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

April 04, 2025

Smooth, professional, transparent and great overall! Will definitely be coming back for our next car. More

by GO111EZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear about your positive experience at Van Nuys Chrysler Dodge Jeep Ram! Our team is committed to providing smooth and transparent service. We look forward to assisting you with your next car purchase!

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