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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,331 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,331 reviews

May 30, 2025

Ok service line in the morning difficult due to small waiting areapeople nice free ride home if neede More

by mkw317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Payman was absolutely horrible, Van Nuys dodge service doesn't deserve not even 1 star More

by albertdawsonjamik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Payman
May 30, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Albert - It's disappointing to see this feedback and I would like to step in to help. I'm going to look for your contact information, but you may also contact me at your earliest convenience so we can discuss this together. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 27, 2025

My car was done with service super fast. Everyone was super friendly and helpful! 10/10 More

by JESSICAGONZALEZ115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks so much, Jessica. We look forward to your next visit to Van Nuys Chrysler Dodge Jeep Ram!

May 27, 2025

THANK YOU LEO FOR MAKING MY DREAMS TRUE 100% recommend! Second time buying a car from this dealership amazing experience! More

by bryannoriega10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Leo and the Van Nuys Chrysler Dodge Jeep Ram team made your car-buying experience amazing once again! Thank you for recommending us, and enjoy your new ride!

May 22, 2025

I was helped very quickly and the service assistant was very pleasant to work with More

by ACARDENAS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad your visit to Van Nuys Chrysler Dodge Jeep Ram was seamless and swift. Thanks for sharing!

May 18, 2025

Friendly and helpful service completed without issue will continue service schedule as outlined thank you More

by susanstrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Susan! We're glad to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided friendly and helpful service. We look forward to assisting you with future maintenance needs!

May 17, 2025

Took my 2023 Dodge Ram 2500 in for service at Chrysler Dodge Ram Van Nuys and couldn’t be happier. The team was professional, efficient, and took great care of my truck. Big thanks to the employees for th More

by amid_mogh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that your service experience at Van Nuys Chrysler Dodge Jeep Ram was a positive one! Our team is committed to providing professional and efficient care for every vehicle. Thank you for trusting us with your 2023 Dodge Ram 2500, and we look forward to seeing you again!

May 17, 2025

The service was so so. At the end of my maintenance service I was not given an itemized invoice. The job took about 3 hours. The guy that took down my order was Payman Arja More

by usapeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman Arjang.
May 23, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience you experienced with receiving your itemized invoice. We strive to provide clear and efficient service, so it's disappointing to hear about this oversight. I'm glad that you eventually received the correct information, but I invite you to reach out if there's anything else we can do to address these concerns. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 12, 2025

bad experience. long wait for oil change even though I arrived first at 7am waited two hours there . Then they sent me home with an empty power steering fluid even t More

by JESSCHACON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to hear about the oversight with your oil change and power steering fluid. We strive for efficiency and thoroughness in our services, so it's disappointing to know we fell short. Please reach out if you'd like us to address this directly and provide an improved experience moving forward. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 11, 2025

Service took to long, there was no communication from the service technician on updates of the truck. Jose only made the previous service technician Hector look bad, but he was worst said he will call back t More

by maritzab90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
May 14, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's disappointing to hear about your experience with our service team. We strive for professionalism and timely communication, so it's concerning that we fell short here. I apologize for any inconvenience caused and would like the opportunity to address this matter personally. Please feel free to reach out at your convenience. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

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