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Van Hyundai
Carrollton, TX
789 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 789 reviews
October 19, 2023
Phil was wonderful. He advocated for a quick turnaround and his communication was great. He kept me informed throughout the entire process. Thanks, Phil! I will continue He advocated for a quick turnaround and his communication was great. He kept me informed throughout the entire process. Thanks, Phil! I will continue to give them my business because they are trustworthy and give good service. More
by blakesterrocks
Employees Worked With
Phil Socolov
September 18, 2023
Super fast checkup, flexible schedule change because of family issue. Friendly service department, Daryl was great. Very happy with overall handling. family issue. Friendly service department, Daryl was great. Very happy with overall handling. More
by rsmall737
Employees Worked With
Daryl, Juan Gonzales
September 17, 2023
Van, Hyundai is a very personable dealership. They promptly returned my call, made the car buying experience easy, and I felt like they really cared about helping me with my new car. Loved it! They promptly returned my call, made the car buying experience easy, and I felt like they really cared about helping me with my new car. Loved it! More
by janatutor
Employees Worked With
Laura Labarbera, Juan Gonzales, Nikki Van Doran
September 13, 2023
They were all nice people but when they brought out the price, they added ~$10K to the MSRP. The experience turned negative after that. A few addons that I get some value for I understand but $10 on top o price, they added ~$10K to the MSRP. The experience turned negative after that. A few addons that I get some value for I understand but $10 on top of a $40K car was just too much. They lost all goodwill from me when they handled it that way. I walked away and will buy someplace else. More
by ruff
Employees Worked With
Juan Gonzales, Nikki Van Doran
September 12, 2023
Horrible experience. They basically refuse to perform recall work on my car and aggressively recommend services that are not needed. I brought a car there with no issues They basically refuse to perform recall work on my car and aggressively recommend services that are not needed. I brought a car there with no issues whatsoever and was given back a car that needed a new battery after I declined having them perform $1100 worth of work. Do not take your car here. More
by dunne.jane
Employees Worked With
Phil Socolov
September 06, 2023
Bought a new Hyundai vehicle from Van Hyundai Carrolton on August 23, 2023. Dealer owes me a 5 figures payment of excess equity from my trade in. Dealer has given no reason as to why I have not received on August 23, 2023. Dealer owes me a 5 figures payment of excess equity from my trade in. Dealer has given no reason as to why I have not received payment 2 weeks later. Quit responding to my requests for status on getting the money they owe me. I have filed a complaint with the Texas DMV which is under investigation. More
by MPark
Employees Worked With
Jeffrey
September 02, 2023
They were very up-front with when my car would be serviced (8-10 days). I liked the communication no matter what department I asked for. I will definitely be coming back. serviced (8-10 days). I liked the communication no matter what department I asked for. I will definitely be coming back. More
by Cersan07
Employees Worked With
Fernando Marquez
