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Van Hyundai

Carrollton, TX

4.4
878 Reviews
Van Hyundai is one of the highest volume Hyundai dealerships in the entire nation and our volume allows us to offer clients such as yourself lower prices, the best selection, and a world class service department to take care of your investment for years to come. If you need help financing the vehicle of your choice, we have fantastic relationships with the best banks in the nation. If you prefer to lease your car, Van Hyundai can help. We never lose a deal because we weren't able to offer a client the very best finance option available for their particular situation, even if you have a few bumps and bruises on your credit. Great rates and great service, that's our promise to you.
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1825 North I-35 East

Carrollton, TX

75006

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Showing 878 reviews

June 27, 2026

Excellent I had an excellent service experience at Van Hyundai. The entire team was professional, helpful, and kept me informed throughout the process. A special thank you to Christian, the service superv More

by Bhargavbps
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 29, 2026 -

Van Hyundai responded

Thank you for your review and for taking the time to share such a thoughtful account of your visit. It is truly rewarding to hear that our team delivered the kind of professional, communicative service that we strive to provide every day. We are especially glad that Christian made a meaningful difference in your experience, and we will be sure to pass along your kind words. Your recommendation means a great deal to us, and we look forward to being here for you whenever you need us.

June 26, 2026

The Van Hyundai dealership is always clean and everyone is so helpful. Peter Idusogie is the man that sold me the car of my dreams, thank you. More

by brit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Idusogie
Jun 29, 2026 -

Van Hyundai responded

We are thrilled to hear about your wonderful experience with us! Knowing that our team's helpfulness and the cleanliness of our facility made a positive impression means a great deal to us. It is equally wonderful to hear that Peter was able to help you find the car of your dreams — that is exactly the kind of experience we strive to provide every customer who walks through our doors. Thank you for taking the time to share your kind words, and we look forward to continuing to serve you for years to come!

June 23, 2026

Very responsive and quick on the services, this office was flexible to keep my car with them though they finished service early on Friday and I was back in town in Monday for the pickup! More

by ZUBYRSYD
Recommend Dealer
Yes
Employees Worked With
Bryce
Jun 24, 2026 -

Van Hyundai responded

Thank you for taking the time to share your experience with us! It is wonderful to hear that our team was responsive and accommodating, especially when it came to working around your schedule. Flexibility and attentive service are things we genuinely care about, and it means a great deal to know that came through during your visit. We truly appreciate your kind words and look forward to serving you again!

June 22, 2026

I explained the issue and she did not relay it properly to technician. She was not there when I picked up my car. I would not go to her again. The technician and master technician were very helpful. More

by vfmontez
Recommend Dealer
Yes
Employees Worked With
Christina
Jun 23, 2026 -

Van Hyundai responded

We appreciate you taking the time to share your feedback regarding your recent service visit. Our team values accurate communication between advisors and technicians to ensure concerns are fully addressed. We recognize your concerns regarding how your issue was relayed and the coordination during pickup. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can review your experience and assist you further.

June 22, 2026

My experience was ok but it could have been better. They could have given a complimentary wash with purchasing products through maintenance checks. I'm unhappy dew to wires being left out and hanging u More

by JKIMBERLY9277
Recommend Dealer
Yes
Employees Worked With
Mr. Brayan
Jun 22, 2026 -

Van Hyundai responded

Thank you for your feedback, and we are glad to hear that parts of your experience were positive. We also appreciate you sharing your thoughts on the complimentary wash suggestion, as that is the kind of input that helps us evaluate how we can enhance the overall service experience for our customers.

June 21, 2026

She was excellent. Kept me up to date of the service and she even had them wash my car without me asking. First time I experienced that More

by CHERWAYNAOLIVER
Recommend Dealer
Yes
Employees Worked With
Kristine
Jun 22, 2026 -

Van Hyundai responded

We sincerely value your kind feedback! It is truly wonderful to hear that your service experience left such a positive impression. Keeping customers informed throughout the process is something we genuinely care about, and the complimentary car wash is just one of the little ways we like to show our appreciation for your trust in us.

June 21, 2026

Simple. Helpful. Good. It was simple. It was helpful. It was good. It was simple. It was helpful. It was good. It was useful. More

by Chew.a.chloe
Recommend Dealer
Yes
Jun 22, 2026 -

Van Hyundai responded

We sincerely value your feedback! It is great to hear that your experience was straightforward and helpful. We always aim to make every visit as smooth and positive as possible, and it means a lot to know that came through for you. We look forward to serving you again at Van Hyundai!

June 21, 2026

Christian lied (this is a huge issue for me and the lack of integrity your service team has), only communicated when I called him, he never seemed to know what was going on, you didn't fix the main issue as More

by Barb75022
Recommend Dealer
No
Employees Worked With
Christian
Jun 22, 2026 -

Van Hyundai responded

We appreciate you taking the time to provide feedback regarding your recent service experience. Our team values clear communication, accurate information, and thorough completion of repair and recall-related work. We understand your concerns regarding the updates provided during the process and the status of the repairs performed on your vehicle. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can review your experience and assist you further.

June 20, 2026

After he came out and told us what was recommended, we told him what we wanted done. And then we never saw him again. More

by Sallyjconey
Recommend Dealer
No
Employees Worked With
Mohamed Ali
Jun 22, 2026 -

Van Hyundai responded

Thank you for sharing your feedback regarding your recent service visit. Our team strives to maintain consistent communication throughout the service process and keep customers informed from start to finish. We understand your concerns regarding the level of follow-up provided after service recommendations were discussed. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can learn more about your experience and assist further.

June 19, 2026

Questionable performance by certified technician on performing maintenance on vehicle Was going to be double charyfor the same maintenance done on vehicle More

by Kivioja5
Recommend Dealer
No
Employees Worked With
Christian
Jun 22, 2026 -

Van Hyundai responded

We are sorry to hear that your recent service experience did not meet your expectations. We understand your frustration, and we take feedback like this seriously. We would like to discuss this further and work toward a resolution. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so that we can better understand what happened and address your concerns.

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