
Van Chevrolet Buick GMC
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This dealership has been very welcoming and friendly people. Great hospitality and quick paperwork processing. people. Great hospitality and quick paperwork processing. More
This is the 3rd car I’ve bought from Van and the 2nd car from Scott. He is the only salesman I will work with. He does not BS you. Straight shooter, friendly and very personable. from Scott. He is the only salesman I will work with. He does not BS you. Straight shooter, friendly and very personable. More
Lemon vehicles. I checked a 2018 Ford fusion hybrid dirty oil in thr car fax it says oil changed was not changed and I had got 2 lemon vehicles from them stay clear I checked a 2018 Ford fusion hybrid dirty oil in thr car fax it says oil changed was not changed and I had got 2 lemon vehicles from them stay clear of this place gm lies to you. STAY CLEAR More
So my key fob stopped working, the tire pressure gauges were giving an error and I take it to Van. It took them a week before they even looked at it. Then they say it is some sort of a chip or transmitter were giving an error and I take it to Van. It took them a week before they even looked at it. Then they say it is some sort of a chip or transmitter that needs to be replaced. So they order it, one comes in and they say that they can't use it because it was already programmed to another VIN number. I ask, "I thought I was getting a new part?" they said "it came in the box" I said just because it is in the box doesn't mean it is new.. So they order another one. More days pass. The second one, they tell me I can get the truck by the end of the day, then they tell me that "the pins are bent in this one and we can't use it", again I ask, I thought I was getting a new part? Then he hits me with more bad news. That the part is on backorder with NO eta. He let's me know that they will help me out as I have had a rental car all this time. Bare in mind that the car alarm goes off every-time I want to get into the vehicle.. My neighbors think I am breaking into my own car every morning at the crack of dawn. So then I get a call letting me know that they will give me $100 for the rental... no where close to covering that cost. I asked to have the manager give me a call and they said that they would have them call me. Never heard from them. Emailed, called, emailed again. Never heard back. I get that they have no control over the part situation. But the customer service, the dragging me along, the xx about the parts that they got not being ones they could use, and then not covering the cost of the rental.. I expect at least to have that cost covered. Especially with all this run around. More
Scott is awesome! He listened to my needs and made the deal work. He was also super fast and efficient! He listened to my needs and made the deal work. He was also super fast and efficient! More
Scott was awesome to work with, he is no nonsense and not “salesy”. He gave me a lot of time and privacy to make my final decision. Totally will go to him for my next car! “salesy”. He gave me a lot of time and privacy to make my final decision. Totally will go to him for my next car! More
Shannon Barr was & is very helpful getting me into my new car. She made it very easy witjout worry or being overwhelmed. The staff is very friendly & made getting me into a brand new car very easy. The compa car. She made it very easy witjout worry or being overwhelmed. The staff is very friendly & made getting me into a brand new car very easy. The company made sure they listened to what I wanted & delivered more than what I wanted at a good price. I will definitely be referring my friends & family. More
I did not get a vehicle, They made an appointment, confirmed the appointment, then sent the truck off to auction. Would not bring it back without a commitment to buy. not impressed. confirmed the appointment, then sent the truck off to auction. Would not bring it back without a commitment to buy. not impressed. More