Van Chevrolet Buick GMC
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,602 reviews
The sales guys very professional and very respectful and you can field the good vibes. you can field the good vibes. More
Service was horrendous had two deals set signed and next day denied both cars left us sitting and waiting for hours for absolutely nothing such a waste of time and money we spent on insurance I extremely ad day denied both cars left us sitting and waiting for hours for absolutely nothing such a waste of time and money we spent on insurance I extremely advise anyone to not go to this dealership . A couple sitting next to us came back with a car they got and when they drove two hours home the check engine light comes on bad experience all around More
Helpful, knowledgeable, quick. I would definitely seek them out for my next car purchase. A pleasure to deal with. I would definitely seek them out for my next car purchase. A pleasure to deal with. More
Rhett, Your dealership is very unprofessional and I am sorry my wife bought a car from Van on my recommendation. Please feel free to reach out to me, but when you buy a car in someone's name and title com sorry my wife bought a car from Van on my recommendation. Please feel free to reach out to me, but when you buy a car in someone's name and title come's in someone else'e name and Van Chevrolet is not resolving issue there is a problem. I made several calls today and always got the sales folks but when asked for a Sales or Finance Director got sent to voice mails for multiple people and call back and same sales game. PATHETIC WAY TO HANDLE A NEW RELATIONSHIP. More
Matt cerreta and his entire team were incredible to work with on my 25 Hummer SUV 3x. with on my 25 Hummer SUV 3x. More
Excellent experience with this dealership. Had some bad experiences in the past but Van Chevy was great, took great care of us and the whole process didn’t take 8 hours. Will be buying exclusi Had some bad experiences in the past but Van Chevy was great, took great care of us and the whole process didn’t take 8 hours. Will be buying exclusively from them. More
This is the worst dealership when it comes to financing I’ve ever encountered in my life and I bought over 20 cars used and new. They do not return your calls. They do not give you the correct information I’ve ever encountered in my life and I bought over 20 cars used and new. They do not return your calls. They do not give you the correct information and I’m filing a complaint with a Better Business Bureau. More
Process started easy. Price on the car was good no issues. Dom and Steven in sales were great. Dave L. In finance he gave false information on the rate. He was chatty to b Price on the car was good no issues. Dom and Steven in sales were great. Dave L. In finance he gave false information on the rate. He was chatty to begin with but once we did not buy a warranty he was very unprofessional. We started out with a higher estimated rate then the rate came in lower. Dave then wanted to add a warranty to keep the same payment. We said no politely several times. He said to get the lower rate we needed to take the warranty he even printed the deal documents with the warranty added. He then got offended when I looked at the purchase order and put us hand on the documents. I said I’m looking at the information and the lower rate from the bank is the rate regardless if I purchased a warranty. He then left and said he would set the rate back to the higher original rate. I told him that’s now how it works. I’ve been in banking and credit myself for 25 years unbelievable. To make matters worse his conduct was not a one on one interaction but with my wife, daughter and her boyfriend. Dave then went to get a manager I believe was Carlos. I repeated the information Carlos said I was exactly right the rate offered by the bank is mine regardless of if I buy a warranty. Dave was going to finish the signing but I asked Carlos to complete them do the the unprofessional actions of Dave. Dave completely misrepresented the dealer and the lender in trying to make a buck and I couldn’t entertain the behavior anymore. This vehicle was for my daughter who just recently totaled her vehicle. Thanks to Carlos in finance, Dom & Steven in sales. More