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Van Chevrolet Buick GMC

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,670 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 2,670 reviews

July 18, 2025

I purchased a new 2025 GMC Sierra EV and found a defect in the alignment and the structure of the rear passenger door. Went to service department and Jesus took my info and said he would get back to me. More

by dp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus, Adam, Brandon
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Jul 22, 2025 -

Van Chevrolet Buick GMC responded

We’re especially concerned to hear about the lack of follow-through, delays in communication, and the confusing hand-offs between departments. You placed your trust in us not only when purchasing your vehicle, but also when bringing it back for needed care — and we recognize how disappointing it must have been to be met with such a fragmented experience. To ensure this matter receives immediate and direct attention, we encourage you to reach out to our Service Director, Daniel Sanchez at customerrelations@vanbuickgmc.com

Jul 23, 2025 -

dp64 responded

Not sure who see’s these complaints at VAN GMC, but whom ever is responding is not doing your dealership any favors. Your initial response had me contact Russ who is at Camelback Subaru and was surprised by my call. He was very nice and explained he has nothing to do with the GMC store or collision center. Van GMC then responded with an email of Daniel Sanchez. I sent an email to the one listed and it was kicked back to my email account. So I called the store to speak directly to Daniel, he was not in and I was given to Adam, the service manager. I left Adam a voicemail and have not received a call back. At this point I feel like I am getting the run around or whomever is writing the responses is incompetent. I have spent enough time trying to give Van GMC a chance to correct the issues and provide a level of customer service that is expected. I am done and will try to find another GM authorized shop to address the issues with my 2025 Sierra EV.

July 16, 2025

I worked with Erin Morgan and I can’t say enough good things about her she was so amazing when it came to finding what I wanted and just waiting for me to be ready! What a great dealership I have bought More

by rylee_lyman11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Morgan
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July 16, 2025

Everyone was super friendly and helpful. Thanks for helping me with my new car purchase including my credit situation, I appreciate you! Thanks to Jesus, Jon and Vince! More

by Mindymvegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus, Vince and Jon
Report | Print
Jul 17, 2025 -

Van Chevrolet Buick GMC responded

We are thrilled to hear that our team provided you with the friendly and helpful service you deserved during your car purchase. It means so much to know that we were able to assist you effectively with your credit needs and make the entire process smooth for you. Your kind words about our team members truly brighten our day and remind us why we love what we do.

July 15, 2025

they were very easy to work with and delivered the car in excellent condition. Good follow up and resolved all concerns i had purchasing this car. I'm very satisfied with Van Chevrolet!!! More

by SBUTTON32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Alkhafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

Van Chevrolet Buick GMC responded

We are thrilled to hear that our team made the process smooth and straightforward for you. It's wonderful to know that your vehicle arrived in great condition and that we were able to address all of your questions and concerns throughout your purchase experience.

July 15, 2025

Brandon was so helpful. Made everything as perfect as possible! Always responsive. Always ready to help and keep us updated More

by S7
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 17, 2025 -

Van Chevrolet Buick GMC responded

We're thrilled to hear that Brandon provided such outstanding assistance and made your experience as smooth as possible. His dedication to staying in touch and keeping you informed throughout the process truly reflects our commitment to excellent customer service. We appreciate you taking the time to recognize his helpful and responsive approach. Your feedback means a great deal to our team at Van Chevrolet.

July 15, 2025

Always a wonderful experience and they ensure I get the best deal! From sales to finance everyone is precise and an absolute pleasure to work with. 10/10 will continue to buy my cars from only this dealers More

by KRISTILYNN13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Bobinski and Moose
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Jul 17, 2025 -

Van Chevrolet Buick GMC responded

We are thrilled to hear that you consistently receive excellent service and great deals when you visit us. It means so much to know that our team members across both sales and finance departments provide the precise and pleasant service you deserve. Your confidence in choosing us for all your future vehicle purchases truly makes our day. We appreciate your strong recommendation and look forward to continuing to serve you with the same level of excellence you have come to expect.

July 15, 2025

I’ve done multiple transactions with other dealers and have never had any reason to go above and beyond with getting pre purchase inspections done but after my experience here, that changes ! Bought a ca More

by Tori EB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vincent Maldonado
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Jul 16, 2025 -

Van Chevrolet Buick GMC responded

We understand how frustrating it must have been to discover those problems after being assured the car had passed our inspection. We also apologize for the error regarding your custom plates — we know how important details like that are, especially when you've made a clear request. This is not the type of experience we strive to create, especially for someone who put their trust in us. We want to make things right and ensure your concerns are fully addressed. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com

July 14, 2025

Salesman was very helpful and cared for us throughout the purchase. Always stopped and asked us questions so that we received good results. More

by wayneh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Alkhafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Van Chevrolet Buick GMC responded

We are thrilled to hear that our salesman provided you with exceptional service and made sure you felt cared for during your vehicle purchase. It means so much to us that he took the time to check in with you and ask the right questions to ensure you got the best results. Your feedback highlights exactly what we strive for at Van Chevrolet - putting our customers first and making sure every step of the process is focused on your needs.

July 14, 2025

Wonderful service. Had trouble with the vehicle first day and they through me in front of everyone and had repairs done asap. Was very nice More

by wwhughes1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Loomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris miller. 5 star
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Jul 16, 2025 -

Van Chevrolet Buick GMC responded

We are delighted to hear that our team was able to prioritize your vehicle repair needs and get you back on the road quickly when you encountered trouble on the first day. Your feedback about our service being wonderful means a great deal to us. We strive to provide prompt, quality service to all our customers, and we are pleased that we were able to exceed your expectations during what could have been a stressful situation.

July 14, 2025

Van Chevy was great! Brian was amazing and he was able to get us all that we wanted! More

by MASHIKATSINAJINNIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kircher, Brian
Report | Print
Jul 14, 2025 -

Van Chevrolet Buick GMC responded

Thank you for taking the time to share your wonderful experience with Van Chevrolet! We are thrilled to hear that you had such a positive visit with us. It's fantastic to know that Brian provided you with amazing service and was able to help you get everything you were looking for. We truly appreciate your kind words and are delighted that we could meet your expectations. Your feedback means a lot to our team, and we look forward to serving you again in the future.

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