Van Chevrolet Buick GMC

I bought a car here before I got screwed but I decided to come back. Give it another shot. I got screwed again this one is on me. I knew never to come back to this terrible dealership. This one's on me, stay come back. Give it another shot. I got screwed again this one is on me. I knew never to come back to this terrible dealership. This one's on me, stay away. No experience salesman. Is stay away please More

DO NOT BUY ANYTHING FROM HERE. I did buy a 2017 Camaro and it had a flat tire which they lowered the price for me and that was the only thing that they told me was wrong with it. I I did buy a 2017 Camaro and it had a flat tire which they lowered the price for me and that was the only thing that they told me was wrong with it. I did put a down payment on the car and three weeks later I hadn't heard anything so I kept calling I'm not only that I keep calling, but I kept being put on hold and never got any answers on top of that. They told me that they were missing a part for the air bag which no one told me that when I purchased the car now two months later, they're making up excuses about why I can't pick up the car. Then they told me the car was ready. I drove all the way up to Phoenix for them to tell me that it was the WRONG CAR. And mind you It's a two hour drive. On top of that, they still haven't given me my money for my down payment back and it's been almost 3 months. Don't even come here it's not worth it. They still owe me $500 to this day for lying about issues on my vehicle. More

I recently purchased a used vehicle from Vans Chevrolet I chalked up my poor experience to the car buying process in general. Things like low offer for trade, entirely too much time to process sale etc. Then chalked up my poor experience to the car buying process in general. Things like low offer for trade, entirely too much time to process sale etc. Then I got a email from the GSM Bryan Hrabe. Yes it was a poorly written template email asking me to fill out a survey and give a great review or tell the GSM if I wasn't comfortable giving a perfect 10. I wrote him a letter about how I was offered 30% less for my trade then I actually ended up getting and how the finance guy ignored the lower available rates in order to try to get me to agree to a rate 4% higher and how I only received 1 key fob and the process taking over 3 hours after we agreed to the terms. My first and second letter were both ignored. So if you are in the car buying process, I would avoid this dealer. They have misleading practices like putting Fair condition on the trade value despite the car not having a scratch and model year 2020, to not disclosing the best finance rate to benefit themselves. Overall this dealer is only concerned with themselves and not with the community they serve. More

I purchased my vehicle about four months ago. It is currently in the shop at Chevy but a different location. The intake cam shaft position actuator solenoid valve needs to be replaced which is ca It is currently in the shop at Chevy but a different location. The intake cam shaft position actuator solenoid valve needs to be replaced which is causing the engine light to come on. This is $$455.33. My back up camera is having problems. The entire radio needs to be replaced. This will cost $$1726.64. They also found the transmission mounts, lower control arms and alignment need to be fixed. $$2906.69. I got the extended warranty and the only thing covered is the 2906.69. I paid $$22,000 for this vehicle and only had it a few months now I have to put another $$455.53 and $$1726.64 into the vehicle. Victor told me the vehicles are inspected before being sold. Obviously the $$2906.69 was an existing problem which means they 1) knew about it or 2) they don’t check the vehicles as they told me they do. I told the Chevy service department to fix the valve because the vehicle keeps stalling. I can’t afford the radio so unfortunately it looks like I will not be having a back up camera. Prior to this I had to put $450.00 for two new rotors . I called them and told them about it and they told me that’s normal wear and tear. They don’t cover that. The Chevy service shop said the car was purchased with bad rotors because of the low mileage and timeframe I’ve had the vehicle. Victor was my sales person. These cars are all checked before we sell them is what he told me. More

WORST experience EVER! They are HORRIBLE!! Service department lost keys TWICE! Drove our brand new Denali off the lot and it broke down three days after we purchased it. We They are HORRIBLE!! Service department lost keys TWICE! Drove our brand new Denali off the lot and it broke down three days after we purchased it. We took it to the service department. Never heard a word from anybody. Called for a month straight and got the runaround from the sales department and the service department. Apparently someone misplaced the truck keys. When we finally went to pick it up… They couldn’t find the keys. Luckily I had brought the spare set. The truck was filthy! We left with a dirty truck driving with a spare set of keys. More

We paid cash for our used vehicle & left it their for a contract-covered repair. After 3 weeks of no word, I called the salesperson & dealership multiple times with no response. I showed up at the deale contract-covered repair. After 3 weeks of no word, I called the salesperson & dealership multiple times with no response. I showed up at the dealership after 1 MONTH and no one knew where the car was & what was going on. The car was supposed to be detailed when we picked it up, but there was trash & A RAZOR BLADE in the car! Our CURRENT calls about the service contract aren’t being returned either. More

SCOTT was amazing! Knew the expectations and needs going in and did everything he could to make sure the deal would work! Knew the expectations and needs going in and did everything he could to make sure the deal would work! More

Michael is an amazing sales person. He is knowledgeable, and he truly cares for his customers. He helped us find the perfect car for our growing family. We will definitely be back to se He is knowledgeable, and he truly cares for his customers. He helped us find the perfect car for our growing family. We will definitely be back to see him! More

Excellent service from Mike in our purchase of two Corvettes in a six month period. I can be very detailed and I challenge all sales people but Mike was patient, honest, and always made himself avail Corvettes in a six month period. I can be very detailed and I challenge all sales people but Mike was patient, honest, and always made himself available. We got the Vette we wanted exactly as we wanted it. Mike is the best salesperson at any dealership I have ever worked with. Definitely recommend More

Just picked up my 2003 Corvette Z06 from being serviced and it was waiting for me outside under the trees covered in dirt and leaves. This car rarely gets driven and has only 11k miles on it. When I droppe and it was waiting for me outside under the trees covered in dirt and leaves. This car rarely gets driven and has only 11k miles on it. When I dropped it off this morning it was immaculate. All the service manager could say was they have limited parking? I have been bringing my cars, trucks and SUV’s here for years but no more. Sorry this is completely unacceptable. More