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Van Chevrolet Buick GMC

Scottsdale, AZ

4.5
1,876 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,876 reviews

November 01, 2024

Very shady sales and finance practices. Found a new discounted 2024 Trax LS I was interested in looking at from their online inventory. Total bait and switch - was told when I arrived the c More

by Michael C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Martin Sanchez, David Leach
Nov 04, 2024 -

Van Chevrolet Buick GMC responded

Michael, transparency is incredibly important to us, and we regret that your experience with our sales and finance process didn’t reflect that. From the situation with the 2024 Trax LS to the financing details, it’s evident we missed the mark in meeting your expectations. We would like to ensure that any outstanding questions you have are fully answered and help resolve any issues regarding your paperwork. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanbuickgmc.com—they are committed to helping customers like yourself get the support you need and would be more than happy to assist.

Nov 08, 2024 -

Michael C responded

I was able to track down who financed the car by contacting the DMV. I did attempt to reach out to Anna in their customer relations department with no response - big surprise. After the deal is done there is no support from this dealer, you are just another number to them.

October 31, 2024

The whole staff is very friendly and helpful. Thank you. We will definitely come back for our next vehicle More

by tucsonbutterfly4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhett Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Van Chevrolet Buick GMC responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you found our staff friendly and helpful. We look forward to assisting you with your next vehicle purchase! If you have any questions or need anything in the meantime, please feel free to reach out.

October 31, 2024

This is our second vehicle we purchase at this location. Luis was very helpful and has awesome customer service. He is the reason we came back plus you gave us the best deals. Your dealership cares about it More

by CristinaGar71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Alkhafaji
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Van Chevrolet Buick GMC responded

Thank you so much for your loyalty and for sharing your wonderful experience with us! We’re thrilled to hear that Luis provided you with such helpful service and that his dedication made your decision to return an easy one. Our team strives to offer the best deals while ensuring customer satisfaction, so your feedback means a lot to us. We appreciate your support and look forward to assisting you with any future vehicle needs!

October 31, 2024

We have just leased our fourth car in a row from VAN. PRODUCTS and SERVICE have been wonderful. Our salesman, Bret Glass, As managed the process on all of our vehicles. His service is has been outstandin More

by steve berres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hale in Service has also been very supportive!!
Nov 01, 2024 -

Van Chevrolet Buick GMC responded

Thank you for your continued loyalty and for sharing your positive experience with us! We’re thrilled to hear that Bret has consistently provided outstanding service during your leasing process. It’s wonderful to know that both our products and service department have met your expectations. We appreciate your recommendation of our team, especially Emma, and we look forward to assisting you with your future vehicle needs. Thank you again for choosing us for your automotive needs!

October 31, 2024

Great and quick service, happy with my purchase! My vehicle got delivered quickly. Would recommend More

by MYPEDROZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Jones
Nov 04, 2024 -

Van Chevrolet Buick GMC responded

Thanks! We're thrilled to hear you had a great experience and appreciate your recommendation. Your satisfaction is our priority, and we’re glad your vehicle was delivered quickly. Looking forward to serving you again!

October 30, 2024

Rene DeBaca was our sales person! He was very knowledgeable and and led us directly to the truck I was looking for . Process was simple which was great! More

by LPZ897
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene C De Baca
Oct 31, 2024 -

Van Chevrolet Buick GMC responded

Thanks! We're thrilled to hear about your positive experience with Rene. Our team aims to make the process as smooth as possible, and it's great to know we hit the mark. Enjoy your new truck!

October 30, 2024

Lots of great options for trucks walked in and got to pick out a truck that I like very helpful with a nice detailed car All More

by MICHAEL4CARDDENAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Oct 31, 2024 -

Van Chevrolet Buick GMC responded

Michael, we’re thrilled to hear you found the perfect truck! Our team strives to provide a great selection and helpful service. Enjoy your new ride, and thanks for sharing your experience!

October 30, 2024

Morelia did a great job, finding the right vehicle is what I wanted! Gold star More

by Edivsa Investments
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morelia Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Van Chevrolet Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Morelia did a great job helping you find the right vehicle. Providing excellent service is our priority, and it’s fantastic to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Enjoy your new ride!

October 29, 2024

Would recommend Van Chevrolet and Scott for any and all of your purchasing and service needs great place to buy a vehicle. More

by TIMSTANKE36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Seifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Scott at Van Chevrolet. Your recommendation means a lot to us—let us know how we can assist you in the future!

October 29, 2024

They did a great job getting me what I wanted. Very professional and good communication. More

by L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Miller
Oct 30, 2024 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with us. Our team always strives for clear communication and professionalism. Looking forward to helping you again in the future!

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