Van Chevrolet Buick GMC

Process started easy. Price on the car was good no issues. Dom and Steven in sales were great. Dave L. In finance he gave false information on the rate. He was chatty to b Price on the car was good no issues. Dom and Steven in sales were great. Dave L. In finance he gave false information on the rate. He was chatty to begin with but once we did not buy a warranty he was very unprofessional. We started out with a higher estimated rate then the rate came in lower. Dave then wanted to add a warranty to keep the same payment. We said no politely several times. He said to get the lower rate we needed to take the warranty he even printed the deal documents with the warranty added. He then got offended when I looked at the purchase order and put us hand on the documents. I said I’m looking at the information and the lower rate from the bank is the rate regardless if I purchased a warranty. He then left and said he would set the rate back to the higher original rate. I told him that’s now how it works. I’ve been in banking and credit myself for 25 years unbelievable. To make matters worse his conduct was not a one on one interaction but with my wife, daughter and her boyfriend. Dave then went to get a manager I believe was Carlos. I repeated the information Carlos said I was exactly right the rate offered by the bank is mine regardless of if I buy a warranty. Dave was going to finish the signing but I asked Carlos to complete them do the the unprofessional actions of Dave. Dave completely misrepresented the dealer and the lender in trying to make a buck and I couldn’t entertain the behavior anymore. This vehicle was for my daughter who just recently totaled her vehicle. Thanks to Carlos in finance, Dom & Steven in sales. More

Great process, easy and fast. No B.S. add on's or sneaky tactics. Straight up business. No B.S. add on's or sneaky tactics. Straight up business. More

Brandon and Enzo went above and beyond. The customer service was outstanding! I would definitely recommend Van Chevrolet. The process was quick and organized. Fantastic dealership. The customer service was outstanding! I would definitely recommend Van Chevrolet. The process was quick and organized. Fantastic dealership. More

They worked with us to get the car we wanted for the monthly payment amount we wanted monthly payment amount we wanted More

They were very fast on my deal. Salesperson, very friendly he stayed through the whole deal helping me Salesperson, very friendly he stayed through the whole deal helping me More

People were knowledgable and friendly. Didn't give me enough for trade in. Fairly quick to process paperwork. Didn't give me enough for trade in. Fairly quick to process paperwork. More

Work here. Where elsewould I go to lease a new vehicle, they take care of me here. Where elsewould I go to lease a new vehicle, they take care of me here. More

Great experience every time. Be sure to ask for Luis for your best deal. Found me a great vehicle Be sure to ask for Luis for your best deal. Found me a great vehicle More

We were met at the car. The young man took us right to the salesman we had an appointment with. The car we were looking at was exactly like we expected. The salesman was ver The young man took us right to the salesman we had an appointment with. The car we were looking at was exactly like we expected. The salesman was very polite and courteous. We had a very good experience More

I dealt with 2 people in the sales department. Juan helped me negotiate a deal over the phone and when we arrived from San Diego to complete the purchase we were assisted by Cameron. Both were ver Juan helped me negotiate a deal over the phone and when we arrived from San Diego to complete the purchase we were assisted by Cameron. Both were very professional and helped to make the purchase a seamless and pleasant experience. More