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284 Reviews of Van Bortel Ford - Service Center
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January 17, 2021
Very efficient, very good and fair prices for service with nice features like free drop off and pickup instead of waiting there for service. Staff is very friendly and great communications. with nice features like free drop off and pickup instead of waiting there for service. Staff is very friendly and great communications. More
by tony
January 05, 2021
My recent visit was for an oil change and tire rotation. They noticed a wiper blade was torn, so they replaced it. The service was excellent as usual . They noticed a wiper blade was torn, so they replaced it. The service was excellent as usual . More
by Edgeowner
Employees Worked With
December 01, 2020
Great service, honest and trustworthy staff. I had my snow tires put on at a different shop; they said my rotors needed to be replaced. I took my car to Van Bortel for an oil change and they said my roto snow tires put on at a different shop; they said my rotors needed to be replaced. I took my car to Van Bortel for an oil change and they said my rotors, which only have 10,000 miles on them, were perfectly fine as I expected. I’ve never had an issue with their service department. More
by timraimy
Employees Worked With
November 12, 2020
I have going to VanBortel since 2011. Have been very satisfied with the Quick Lane people I have dealt with. Very happy experience to workbeith satisfied with the Quick Lane people I have dealt with. Very happy experience to workbeith More
by Jzirbes
Employees Worked With
October 30, 2020
Always impressed with the friendliness and helpfulness of everyone. Work well done and explanation as well. Really helps to have shuttle service or car loaner everyone. Work well done and explanation as well. Really helps to have shuttle service or car loaner More
by pmaparadis
October 27, 2020
Terrible service department. Took my truck in for a NYS inspection and my engine light on. they told me I needed $4500 in repairs just for it to pass inspection. Thought that was steep so declined work b inspection and my engine light on. they told me I needed $4500 in repairs just for it to pass inspection. Thought that was steep so declined work being done and picked up truck to get a second opinion at another repair shop. Van Bortel charged me almost $200 for “labor”?? Took to another repair place and $750 later I have my truck back and it passed NYS inspection with no more engine codes. The truck has never driven smoother and the engine misfires are gone. Van Bortel should be ashamed trying to take advantage of me because my inspection was overdue and they thought I was at their mercy. Glad I took it to an honest shop for a second opinion. I will never recommend or do business with VanBortel again. The only positive thing I have to say about them is that their office staff when I went to schedule and pick up were friendly. They tried to put one over on me and they did it with a smile. More
by Lilliem3
Employees Worked With
October 13, 2020
Always an easy process taking my car into Van Bortel Ford. Everyone is very helpful, especially Bob Crisafulli. I will definitely come back for future service appointments. Ford. Everyone is very helpful, especially Bob Crisafulli. I will definitely come back for future service appointments. More
by Aimee.fedele44
October 06, 2020
I will never bring my car anywhere else for service. Great staff! Never had an issue. Been using the service department for 7 years or so. Great staff! Never had an issue. Been using the service department for 7 years or so. More
by 760brick
Employees Worked With
September 25, 2020
I’m very satisfied with the service I get here the staff are very willing to tend to do the job right I recommend them to all my family and friends are very willing to tend to do the job right I recommend them to all my family and friends More
by Juanita3872
Employees Worked With
July 27, 2020
I went to van bortel for my first scheduled maintenance on my 2019 ford ranger. Also there was a recall on the vehicle. Which were all taken care of. However, the right side taillight was broken and ford w on my 2019 ford ranger. Also there was a recall on the vehicle. Which were all taken care of. However, the right side taillight was broken and ford would not cover the part. It's terrible to drive around in an almost $40,000 truck with the taillight taped in. More
by Ramurrayjr
Employees Worked With
