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284 Reviews of Van Bortel Ford - Service Center
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May 24, 2021
We have always found Van Bortel service efficient, helpful , and the people friendly. Also, they are very careful to follow virus restrictions. We appreciate their notifying us the length of time the helpful , and the people friendly. Also, they are very careful to follow virus restrictions. We appreciate their notifying us the length of time the service will take. More
by Asearls
Employees Worked With
May 21, 2021
Consistently excellent service and fair pricing. Have been using Van Bortel for 15 plus years. Any time there has been an issue, they have been quick to resolve it. been using Van Bortel for 15 plus years. Any time there has been an issue, they have been quick to resolve it. More
by Mgrzi
Employees Worked With
Other Employees :
Both employees in the QuickLane service department
May 06, 2021
The team took good care of both me and my car definitely going back when the need arises Place was clean and people very friendly going back when the need arises Place was clean and people very friendly More
by Kim C
May 01, 2021
On time, no muss, no fuss and applied all applicable incentives and graded my vehicle in every charted area advising where additional attention is needed incentives and graded my vehicle in every charted area advising where additional attention is needed More
by ancompisi
April 26, 2021
Although very busy at the time of my visit my service was completed in a reasonable amount of time. I was kept informed of the progress of my service. Excellent experience completed in a reasonable amount of time. I was kept informed of the progress of my service. Excellent experience More
by Jlamy1
Employees Worked With
March 10, 2021
The service was fine until I discovered the tech that took care of my truck damaged every wheel. Then the service manager said I was lying and that they didn't do it eventhough you can see clearly this w took care of my truck damaged every wheel. Then the service manager said I was lying and that they didn't do it eventhough you can see clearly this was just done. I will never go back to VanBortel and I will tell everyone I know NOT to. More
by Theo
Employees Worked With
February 22, 2021
I had to have a inspection and oil change. And was out in about 1 hour. They were so friendly and helpful. They also gave me a price for new tires that i will need soon. about 1 hour. They were so friendly and helpful. They also gave me a price for new tires that i will need soon. More
by rurwin
Employees Worked With
February 06, 2021
I had an appointment to have an oil and filter change and a warranty item replaced on my car. Doug Hicks is an excellent service advisor, He answered all my questions and concerns. I am very pleased a warranty item replaced on my car. Doug Hicks is an excellent service advisor, He answered all my questions and concerns. I am very pleased More
by Jw43
Employees Worked With
February 03, 2021
Outstanding serviceThey do quality work at a fair Outstanding service They do quality work at a fair price They call you with updates to keep you informed The free loaner program is very convenien Outstanding service They do quality work at a fair price They call you with updates to keep you informed The free loaner program is very convenient too More
by jeffe
Employees Worked With
January 18, 2021
Great experience with service! We had a warranty issue with our van and the service department was great! I called to make an appointment and she was very nice and accommodating on the phone! They gave with our van and the service department was great! I called to make an appointment and she was very nice and accommodating on the phone! They gave us a loaner car while our van was in the shop. They called when our van was finished and gave us a detailed straight to the point explanation of what was wrong and how they fixed it! Thank you More
by Glitchchad
Employees Worked With
