285 Reviews of Van Bortel Ford - Service Center
Quick Lane takes care of problem. Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I kno Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I know when they service my vehicles I am confident that any and all issues have been addressed and taken care of. I Have 2 other Ford dealerships closer to where I reside but drive the extra distance for peace of mind and always met with polite & friendly employees. More
Quick Lane is great. VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 1 VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 10 years. More
Always take care of me Even when the manufacturer is less than workable, this dealership steps in to make it right. As long as they continue this level of service, I'll n Even when the manufacturer is less than workable, this dealership steps in to make it right. As long as they continue this level of service, I'll never look anywhere else. I've purchased vehicles and used service from another dealer in the area and they don't compare to VanBortel. More
Good service My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service si My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service similar to the same in hospitals. This could be posted on a screen in the customer waiting lounge so the customer could see how the vehicle is progressing. This would also elinate several visits to the service desk to ask the same questions. More
Very Professional Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. B Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. Being in equipment sales, I can fully appreciate dealing with a professional who pays attention to detail. Steve makes the buying process very enjoyable and painless. He is good people. I also want to point out that the service department is top notch as well. Everyone there cares about the customer and really care about the service they provide. I highly recommend that anyone looking to purchase a vehicle include a visit to see Steve. I am confident that you will be happy you did. More
Great. Excellent. Thorough My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridicu My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridiculous. Finally gave up and took my truck 90 miles back to van bortel (where I bought it) and they took care of it. The rep and actual mechanic were fantastic and knew what they were doing. Especially the technician/mechanic Jeremy. Like a ford surgeon. Very impressed More
Great place! I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to se I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to sell you services that are unnecessary ! I will keep going back More
Good mostly great sometimes All good hhjh iugfxfykj gghf you be available for me to come to the office Monday and Thursday and will be until 11 t gc All good hhjh iugfxfykj gghf you be available for me to come to the office Monday and Thursday and will be until 11 t gc More
Quality Service and Respect My vehicle was serviced professionally and I was treated very respectfully with friendly staff. Nice waiting area with coffee and showroom is nice to My vehicle was serviced professionally and I was treated very respectfully with friendly staff. Nice waiting area with coffee and showroom is nice to walk around look at cars while I wait. Driver service available and if needed they will loan me a car. A quality Ford dealership. More
Warranty Repair My 2015 F150 had what I thought was improper brake rotor wear at 28,000 miles. Van Bortel agreed. After discussions with Ford Customer Service, Van My 2015 F150 had what I thought was improper brake rotor wear at 28,000 miles. Van Bortel agreed. After discussions with Ford Customer Service, Van Bortel replaced all four rotors and brake pads, as well as driving me home and back because the service was going to take longer than expected. I could not have asked for better service! More