Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
284 Reviews of Van Bortel Ford - Service Center
Sort by
June 02, 2019
Would never go again Didn’t even fill air in my car tires after a service How can a service miss the most basic thing. I doubt now if anything but oil was changed Didn’t even fill air in my car tires after a service How can a service miss the most basic thing. I doubt now if anything but oil was changed More
by Srik1987
Employees Worked With
May 31, 2019
Great service Can't ask for more work was done on time what I wanted done professionally great people at the desk. All in all a great experience Can't ask for more work was done on time what I wanted done professionally great people at the desk. All in all a great experience More
by ills
Employees Worked With
May 30, 2019
Early Morning Rock Stars They got me in via the Quick Lane at 6:45 A.M. and out the door by 7:45. Easy as 1-2-3! They got me in via the Quick Lane at 6:45 A.M. and out the door by 7:45. Easy as 1-2-3! More
by Landlord Greg
Employees Worked With
May 29, 2019
Terrific; As it always is! Ms. VanBortel's Mato is "There is nothing we won't do for you"; They truly strive to provide just that! From the Service Underwriter (Andy), Service Ms. VanBortel's Mato is "There is nothing we won't do for you"; They truly strive to provide just that! From the Service Underwriter (Andy), Service Mgr. (Tom), Sales Rep. (Steve); All engaged to resolve this situation. Speaking with Greg (Transmission Mechnic), he provided confidence that all would be righted. They fulfilled all that was stated to resolve the issue! Finest & Superior Customer Service in the region! More
by Mcclellan96e
May 29, 2019
Staff The staff is amazing. Especially Frank and Kelly over in quick lane. They always have such great attitudes and keep me coming back !! The sales staff The staff is amazing. Especially Frank and Kelly over in quick lane. They always have such great attitudes and keep me coming back !! The sales staff is amazing. Paul sold me and my grandparents a car and we couldn’t be happier with the service and cars! More
by gabbyhermann
May 28, 2019
Awesome job Everytime I go to Van Bortel I get awesome work each time. And the work explained what was done. And everyone is so nice and friendly. Everytime I go to Van Bortel I get awesome work each time. And the work explained what was done. And everyone is so nice and friendly. More
by Keeksir
Employees Worked With
May 28, 2019
As always, wonderful!, I have always had a good experience at Van Bortel. Everyone is friendly and helpful. I feel they go above and beyond to keep my car safe for me to dri I have always had a good experience at Van Bortel. Everyone is friendly and helpful. I feel they go above and beyond to keep my car safe for me to drive. More
by Pam52
Employees Worked With
May 28, 2019
RS service I took my car to Van Bortel Ford on recommendation of other RS owners who reported the tecks had done many recalls on the head gasket. I was sc I took my car to Van Bortel Ford on recommendation of other RS owners who reported the tecks had done many recalls on the head gasket. I was scheduled right away and provided a loner car. I was called during the repair with updates. This spring I discovered an oil leak related to the head gasket service. With one phone call I was booked and the car was back in for diagnostics. The source of the oil leak was determined and it was repaired as soon as parts were available. I was contacted with updates along the way and back into my car by the end of two weeks. Service department is very friendly and good about staying in touch. Got to meet the Texh working on the car too. A big thanks for figuring out what was wrong and getting me on the road. More
by Shomare
Employees Worked With
May 28, 2019
Great service department I had taken my truck to 2 other dealers and was told there was nothing wrong with it. I took it to Van Bortel and they immediately said there was a T I had taken my truck to 2 other dealers and was told there was nothing wrong with it. I took it to Van Bortel and they immediately said there was a Tech bulletin from Ford about it. The service manager drove my truck to verify the issue and that it was related to the Tech Bulletin. They scheduled an appointment and fixed the issue . Runs like new again! More
by Joeroc
Employees Worked With
May 28, 2019
Excellent service! Prompt, courteous service. Genuine focus on customer and their needs. They go the extra mile to assist and make things seamless! Sales & finance dep Prompt, courteous service. Genuine focus on customer and their needs. They go the extra mile to assist and make things seamless! Sales & finance departments both go above and beyond to assist with the sale. Service department has a high level of precision and protect the dignity of customers. More
by Revbob
