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284 Reviews of Van Bortel Ford - Service Center
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June 14, 2019
Tires Couldn’t fine my tires that were ordered a month ago. When the job was finished I had to wipe grease off all my wheels. I would expect better attentio Couldn’t fine my tires that were ordered a month ago. When the job was finished I had to wipe grease off all my wheels. I would expect better attention to detail then what I saw. More
by Db134
Employees Worked With
June 13, 2019
Great service at Quick Lane After 2-3 cars purchased at Fairport Ford ( from Jake M) I bought a 2018 Audi two years ago at Garber. I love the car, but I REALLY miss your dealers After 2-3 cars purchased at Fairport Ford ( from Jake M) I bought a 2018 Audi two years ago at Garber. I love the car, but I REALLY miss your dealership. I decided to have you guys do the inspection at the Quick Lane. The folks there could not have been nicer, and I was in and out UNDER the time frame they had first given me. More
by carlady
Employees Worked With
Tom in Quick Lane
June 12, 2019
Great Service Mike Lusk and team went above and beyond my expectations with timeliness and explanation of my cars issue. I will be taking my car there again the nex Mike Lusk and team went above and beyond my expectations with timeliness and explanation of my cars issue. I will be taking my car there again the next time it requires service. Mr. Ruple was also a huge asset to my positive experience. More
by gbarton20@yahoo.com
June 12, 2019
Typical GREAT service and customer focus! As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a ple As always, the trip to Van Bortel’s Ford was easy to schedule, and I was in and out in an hour! The people are all so friendly and helpful, it’s a pleasure to do business with such a customer focused group! Keep up the good work.👍 More
by Scotfree
June 11, 2019
Problem fixing. The manager at the service department is honest,caring,and takes the time to make your auto issues his. I highly recommend this dealership,and I will The manager at the service department is honest,caring,and takes the time to make your auto issues his. I highly recommend this dealership,and I will continue with my auto business here. I also recommend Claxton Wells for sales, he is very knowledgeable and efficient. More
by isaidangela
June 11, 2019
Fantastic service and very friendly staff Van Bortel Ford have been incredibly helpful, friendly and provided high quality service both for my car and for myself. I wouldn’t go anywhere else. Van Bortel Ford have been incredibly helpful, friendly and provided high quality service both for my car and for myself. I wouldn’t go anywhere else. More
by SuzieN
Employees Worked With
June 07, 2019
Great customer service I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactl I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactly what was going on the entire time. Would recommend. More
by Kstarrcowley
June 06, 2019
New tires Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shu Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shuttle service because of quick scheduling; they provided me with a loaner vehicle, as they are aware I need a vehicle for work. Great service! More
by kathy555
June 04, 2019
Problem solved Thank you very much guys for a correctly detecting my problem and fixing it in time. Special thanks to Mike and Andy who worked on it. Thank you very much guys for a correctly detecting my problem and fixing it in time. Special thanks to Mike and Andy who worked on it. More
by TranzitMan
June 04, 2019
Quick Lane Service I only needed a new car battery and went to The Van Bortle Ford Quick Lane and got in and out of there in less than 40 minutes. The staff was friendly I only needed a new car battery and went to The Van Bortle Ford Quick Lane and got in and out of there in less than 40 minutes. The staff was friendly and helpful. I was charged labor of $20 which I thought was a little excessive but I was out in good time and I now have piece of mind knowing my battery won’t die any minute. More
by NewYork Yankees Fan
Employees Worked With
