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284 Reviews of Van Bortel Ford - Service Center
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July 04, 2019
Honest I have never felt pressured regarding repairs on any of our 3 vehicles, that might not be necessary. They always explain the problem and give you ad I have never felt pressured regarding repairs on any of our 3 vehicles, that might not be necessary. They always explain the problem and give you advice and leave the decisions up to the customer. We love Vanbortel Ford! More
by Blackvelvet54
Employees Worked With
July 04, 2019
QUICK SERVICE DEPT Helpful..sought out answers to questions did not have answers for...provided a reasonable time expectation..and it took much less then that..this is m Helpful..sought out answers to questions did not have answers for...provided a reasonable time expectation..and it took much less then that..this is much appreciated More
by Ski
Employees Worked With
July 03, 2019
Another Excellent Interaction Everything as expected, no surprises. Super fast, safe simple and fairly painless. I used the quick lane, never seem to have any trouble over on that Everything as expected, no surprises. Super fast, safe simple and fairly painless. I used the quick lane, never seem to have any trouble over on that side. More
by Dave13
Employees Worked With
July 03, 2019
Friendly, efficient service This place was highly recommended by a friend and I’m glad I took their advice. Friendly and efficient, great place to buy a car and the service is ex This place was highly recommended by a friend and I’m glad I took their advice. Friendly and efficient, great place to buy a car and the service is excellent. More
by JMM1013
July 02, 2019
Recall repair Have always experienced fast efficient service. Easy to make appointment. Nice waiting area. Always welcomed with friendly but professional service Have always experienced fast efficient service. Easy to make appointment. Nice waiting area. Always welcomed with friendly but professional service. Repairs always explained and questions answered More
by Sued2019
July 02, 2019
Went in for a recall notice Good place. Have used them many times for service and for buying OEM Ford parts. The property itself; well the inside of the building could use a go Good place. Have used them many times for service and for buying OEM Ford parts. The property itself; well the inside of the building could use a good cleaning. Block walls near the cashier are covered in black dust/dirt. The parking lot is terrible in terms of space and line of sight. They have so much inventory, there is hardly any room anywhere for customer parking and if you are luck to find a spot it's in the back 40. It's a little hairy driving around because you just can't see very well with all of the inventory. Last thing I want to do is wipe out a brand new vehicle. As far as customer service, they are second to none. I cannot overstate this. The quality of their work is superior as far as anything I have ever had done there. I would recommend VanBortel to anyone. More
by CMJ
Employees Worked With
July 02, 2019
Excellent service dept, A + My car didn't start. The service dept took care of the tow, fixed the car, and had the car done before promised. That's what you call a "World Class A My car didn't start. The service dept took care of the tow, fixed the car, and had the car done before promised. That's what you call a "World Class Auto Dealership" More
by Hardy
Employees Worked With
June 29, 2019
Love Van Bortel Ford Great experiences when we bought our Taurus and Fiesta ST . Same goes for their service department over the years. I always recommend them to people l Great experiences when we bought our Taurus and Fiesta ST . Same goes for their service department over the years. I always recommend them to people looking for new cars. More
by baldwinme
Employees Worked With
June 29, 2019
Tops in customer service I had to take my car in for some repairs recently. As usual, Van Bortel Ford's customer service and service departments were outstanding. They communi I had to take my car in for some repairs recently. As usual, Van Bortel Ford's customer service and service departments were outstanding. They communicated what should be done, the price, and all repairs were completed in a timely manner. There were no surprises. I also loved driving the loaner car and was so thankful to have one. I was able to keep my appointments that day. I always recommend Van Bortel Ford. More
by Mariana
Employees Worked With
June 29, 2019
Amazing service! My husband has bought every vehicle he has ever owned at Van Bortel and I have bout the last three there. Tom (service manager) goes above and beyond My husband has bought every vehicle he has ever owned at Van Bortel and I have bout the last three there. Tom (service manager) goes above and beyond to satisfy his customers. I wouldn't consider going anywhere else! More
by Lgroet
