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Van Bortel Ford
East Rochester, NY
527 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You!
Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Showing 527 reviews
September 14, 2021
Basic service was done as promised while I waited so I’m a happy camper. a happy camper. More
by Jim
Employees Worked With
September 03, 2021
From the initial meeting until delivery the process was seamless. We never felt pressured and everyone we dealt with were very professional. We were particularly impressed by Mark the tech specialist who w seamless. We never felt pressured and everyone we dealt with were very professional. We were particularly impressed by Mark the tech specialist who walked two analog people in this digital world through all the features in our vehicle. More
by Joe K
September 01, 2021
Quick and efficient. Seamus was very informative and honest. Will buy all my future cars through him. The whole experience was smooth, comfortable, and painless. honest. Will buy all my future cars through him. The whole experience was smooth, comfortable, and painless. More
by josephedwardsen
Employees Worked With
August 30, 2021
Excellent service. I was in and out in 40 minutes. I recommend vanbortal Ford. I come here all the time because of their workmanship. I would come back again. The people here are very friendly and h recommend vanbortal Ford. I come here all the time because of their workmanship. I would come back again. The people here are very friendly and helpful. When I want a new vehicle, I will definetly return. Sales and service I recommend to all More
by S.lobo
Employees Worked With
August 29, 2021
They know me and got me in and out ver fast. They know my car and gave me a heads up for the future appointments my car and gave me a heads up for the future appointments More
by Chucksterhat
August 07, 2021
I’ve been a Van Bortel Subaru customer for several years and glad to be part of the Van Bortel Ford family. They have a great staff and provide excellent customer service! and glad to be part of the Van Bortel Ford family. They have a great staff and provide excellent customer service! More
by michael.jopson
Employees Worked With
August 06, 2021
Van Bortel sales people are always a pleasure to work with. First time buying from Ford, but they had the used car we wanted. Very easy going sales person made whole process enjoyable! Love dealing with with. First time buying from Ford, but they had the used car we wanted. Very easy going sales person made whole process enjoyable! Love dealing with Van Bortel! More
by 120Vcar
Employees Worked With
Matt German
August 05, 2021
Wonderful and thorough service and attention to customers and their needs. and their needs. More
by jacmitch50
Employees Worked With
August 03, 2021
Service was fast and completed on time.Very friendly Service was fast and completed on time. Very friendly service employees. Service was fast and completed on time. Very friendly service employees. More
by Ronkoh45
Employees Worked With
July 22, 2021
Exceptional service, great mechanics and staffOk ok ok Exceptional service, great mechanics and staff Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok Exceptional service, great mechanics and staff Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More
by Mdxd
Employees Worked With
