Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Simply the best buying experience EVER! I dealt with Steve when I purchased my 2013 Ford Raptor. It was simply the best car buying experience EVER. Due to my amazing experience, I referred a I dealt with Steve when I purchased my 2013 Ford Raptor. It was simply the best car buying experience EVER. Due to my amazing experience, I referred a few friends to Steve and never once did I hear any negative feedback from them. Please note I am in VA and Steve is in Rochester N.Y. So I am going out of my way to buy from him. BTW, I just ordered a 2019 Raptor from Steve. He truly cares for his customers and thus he will always earn my business. More
Great service and employees This is my second vehicle from VanBortel Ford and I couldn't ask for a better experience. Everything that was discussed during the sale took place. St This is my second vehicle from VanBortel Ford and I couldn't ask for a better experience. Everything that was discussed during the sale took place. Steve Miller was both professional and personal. He was great to work with. More
This dealership exceeds all expectations! Excellent Service! Steve Miller (Sales) and Tom Anne (Service) make this dealership stand above all others in the marketplace! From the buying experience to the after sa Steve Miller (Sales) and Tom Anne (Service) make this dealership stand above all others in the marketplace! From the buying experience to the after sales support, I would rate this dealership a 10! We have purchased over 15 vehicles over the last 10 years and have always been extremely happy with the team at Van Bortel! Thank you! More
Excellent service This car dealer is very friendly, organize and fast, great business and amazing cars to choose with great prices. Very helpful and gives you the best This car dealer is very friendly, organize and fast, great business and amazing cars to choose with great prices. Very helpful and gives you the best plans for cars. More
Good mostly great sometimes All good hhjh iugfxfykj gghf you be available for me to come to the office Monday and Thursday and will be until 11 t gc All good hhjh iugfxfykj gghf you be available for me to come to the office Monday and Thursday and will be until 11 t gc More
Quality Service and Respect My vehicle was serviced professionally and I was treated very respectfully with friendly staff. Nice waiting area with coffee and showroom is nice to My vehicle was serviced professionally and I was treated very respectfully with friendly staff. Nice waiting area with coffee and showroom is nice to walk around look at cars while I wait. Driver service available and if needed they will loan me a car. A quality Ford dealership. More
Love my new truck I loved this dealship with their no hassle pricing. I went in told them what I wanted and had a truck picked out within the hour. The price is flat ou I loved this dealship with their no hassle pricing. I went in told them what I wanted and had a truck picked out within the hour. The price is flat out none of the running to my boss back and forth nonsense for hours and magically the price drops hundreds of dollars after you waste half your day there. I also took advantage of their loaner program which gets you into an essentially new truck for a discounted price! More
Fantastic customer service and attention to detail Steve found perfect escape in my price range and options. He wisely reminded me to bring my title and gave me a fair price for my 3009 kia Steve found perfect escape in my price range and options. He wisely reminded me to bring my title and gave me a fair price for my 3009 kia More
Leasing experience First time leasing and had a great experience! I was greeted with friendly faces and it’s a great atmosphere! Felt comfortable and confident that I w First time leasing and had a great experience! I was greeted with friendly faces and it’s a great atmosphere! Felt comfortable and confident that I was getting a fair deal! More
Awesome experience Shopping for a vehicle is normally a nightmare. Most dealerships that I’ve been to were a complete struggle to make a fair deal happen. Van Bortel For Shopping for a vehicle is normally a nightmare. Most dealerships that I’ve been to were a complete struggle to make a fair deal happen. Van Bortel Ford was a breath of fresh air. Matt German’s sales approach was perfect. He was down to earth, easy going, very accommodating, and a pleasure to work with. Matt didn’t try to play the typical games of hiding numbers; he told me straight up this is what the dealership can do and this is how much the dealership is making off of this deal. At the end of the day, Matt and his manager were able to meet me with a deal that was fair and I couldn’t be happier. If they continue to run their business this way, I wouldn’t bother going any where else for a car. Shopping at Van Bortel was very low stress; I would highly recommend this dealership. More