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Van Bortel Ford

East Rochester, NY

4.7
522 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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71 Marsh Rd.

East Rochester, NY

14445

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Showing 522 reviews

September 28, 2018

Simply the best buying experience EVER! I dealt with Steve when I purchased my 2013 Ford Raptor. It was simply the best car buying experience EVER. Due to my amazing experience, I referred a More

by Khoi911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Great service and employees This is my second vehicle from VanBortel Ford and I couldn't ask for a better experience. Everything that was discussed during the sale took place. St More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Daubenspeck
September 28, 2018

This dealership exceeds all expectations! Excellent Service! Steve Miller (Sales) and Tom Anne (Service) make this dealership stand above all others in the marketplace! From the buying experience to the after sa More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Anne
September 28, 2018

Excellent service This car dealer is very friendly, organize and fast, great business and amazing cars to choose with great prices. Very helpful and gives you the best More

by Susan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Zemaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Good mostly great sometimes All good hhjh iugfxfykj gghf you be available for me to come to the office Monday and Thursday and will be until 11 t gc More

by nine944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

Quality Service and Respect My vehicle was serviced professionally and I was treated very respectfully with friendly staff. Nice waiting area with coffee and showroom is nice to More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ann
Sep 27, 2018 -

Van Bortel Ford responded

Thank you John, we appreciate your feedback just as much as your business!! Glad we could help!

September 27, 2018

Love my new truck I loved this dealship with their no hassle pricing. I went in told them what I wanted and had a truck picked out within the hour. The price is flat ou More

by Ford1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Zemaitis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Happ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

Fantastic customer service and attention to detail Steve found perfect escape in my price range and options. He wisely reminded me to bring my title and gave me a fair price for my 3009 kia More

by Lacey2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Leasing experience First time leasing and had a great experience! I was greeted with friendly faces and it’s a great atmosphere! Felt comfortable and confident that I w More

by Mengert001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake McClelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Zemaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Bowers
September 26, 2018

Awesome experience Shopping for a vehicle is normally a nightmare. Most dealerships that I’ve been to were a complete struggle to make a fair deal happen. Van Bortel For More

by Password1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt German
5.0
This rating includes all reviews, with more weight given to recent reviews.
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