Van Bortel Ford

Great. Excellent. Thorough My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridicu My truck had been to local dealerships 7 times in 6 months for a leak. Nobody got it right. When one leak got fixed another sprung. It was ridiculous. Finally gave up and took my truck 90 miles back to van bortel (where I bought it) and they took care of it. The rep and actual mechanic were fantastic and knew what they were doing. Especially the technician/mechanic Jeremy. Like a ford surgeon. Very impressed More

Great honest man He made me experience purchasing a car very enjoyable. His questions helped me find the right vechile. Not only was the sale experience enjoyable Step He made me experience purchasing a car very enjoyable. His questions helped me find the right vechile. Not only was the sale experience enjoyable Stephen made sure to follow up with me and make sure I made the right decision. Will be a life long customer of Mr. Miller. Thank you More

Great Steve Miller is the best sales guy out there! vanBortel is a top notch dealership with a lot of class. They keep you focused on what car and what is Steve Miller is the best sales guy out there! vanBortel is a top notch dealership with a lot of class. They keep you focused on what car and what is best for your needs More

Steve Miller exelmplifies Van Bortel Ford Steve has assisted me with two consecutive vehicles. His attention to my specific requests has been refreshing and shows his ability to read and deli Steve has assisted me with two consecutive vehicles. His attention to my specific requests has been refreshing and shows his ability to read and deliver to his clients. On top of this he's personable but not pushy in the least. I consider him a friend and would not hesitate to refer my friends to him. Thanks, Steve! More

VanBortel goes above and beyond This is my second lease at Van Bortel Ford. My experience at Van Bortel was a big deciding factor when it came to leasing a new car. They are above th This is my second lease at Van Bortel Ford. My experience at Van Bortel was a big deciding factor when it came to leasing a new car. They are above the pact when it comes to service. They truly made it an easy and pleasurable experience to buy/lease a vehicle. More

Great place! I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to se I really like this dealership, I don’t mind waiting at all nice waiting area, the employees are great very friendly, helpful. And they don’t try to sell you services that are unnecessary ! I will keep going back More

Daniel Happ I went in to see two SUVs at Van Bortel Ford in July. Dan Happ took me for test drives of both, providing me with helpful information of their individ I went in to see two SUVs at Van Bortel Ford in July. Dan Happ took me for test drives of both, providing me with helpful information of their individual distinctions. They were impressive, and I was pleased that they had CD players as it is a feature less available on new cars, unfortunately. Not feeling certain about either being the right choice for me, I thanked him for his time. In September a hatchback which caught my eye on their website and I still had Dan Happ’s business card so I sent him an e-mail, hoping to return and see him at Van Bortel Ford. He replied and I went in the next day. It is such an inviting atmosphere with staff who are smiling and even will bring beverages from the coffee bar to customers! I was really hopeful about the possibility of this becoming a purchase opportunity for me. Dan greeted me and gave me the key to take the hatchback out. I returned and promptly said with enthusiasm that it’s the right car for me so he wrote up a purchase agreement, with no deposit because they don’t take one. To pick up my new vehicle, Dan’s follow through even included: A ride to the dealership Explanation of all of paperwork Putting the new plates on himself Review of auto interior, which made me feel confident as new owner. 🚙 Dan Happ is pleasant, personable & professional, knowledable and helpful. I recommend him, and Van Bortel Ford in Fairport. More

2019 Bullitt Purchase August 29, 2018 Steve Miller was awesome!!! From the point he put me on the list for the Bullitt back in the fall of 2017 to the day he called me for the order on A Steve Miller was awesome!!! From the point he put me on the list for the Bullitt back in the fall of 2017 to the day he called me for the order on April 10, 2018 and the delivery on August 29, 2018 and every point in between he kept informed. Also after the sale there was adjustment made to the destination charge that ford had increased front time I ordered the car. A check was sent to me for the difference. Also thanks to VanBortel for their pricing practices. Thanks for everything!!! John B More

Great Car Buying Experience Steve Miller is a pleasure to work with. His dedication to his customers is first rate. We have bought 3 vehicles from him and tell our friends if Steve Miller is a pleasure to work with. His dedication to his customers is first rate. We have bought 3 vehicles from him and tell our friends if they need a vehicle to see Steve. We were looking for a specific vehicle and Steve was able to locate it within a couple of hours and let us know. He is a credit to himself and Vanbortel. More

No pressure dealership Steve Miller is the person to see if you want a fair honest deal, My entire family buys from Him, we are on Car eleven. Steve Miller is the person to see if you want a fair honest deal, My entire family buys from Him, we are on Car eleven. More