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Van Bortel Ford

East Rochester, NY

4.7
522 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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71 Marsh Rd.

East Rochester, NY

14445

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Showing 522 reviews

October 11, 2018

Always take care of me Even when the manufacturer is less than workable, this dealership steps in to make it right. As long as they continue this level of service, I'll n More

by Ford owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Anne
October 10, 2018

Excellent team Both Steve Miller and Mark Hawkins are very professional, very helpful,.and very honest and knowledgeable. Steve exhibited this in matters relating More

by the eagle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2018

Good service My visit was very satisfactory. However I do have a suggestion. If a system could be installed allowing the tracking of your vehicle during service si More

by Sarge1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in service and Kelly in the quick service
October 08, 2018

Very Professional Steve Miller was recommended to me by a business associate. My experience with him and the service department has been nothing short of fantastic. B More

by Bill M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2018

Steve makes buying or leasing cars a pleasure Between myself and the friends and relatives I have brought to Steve he has been responsible for 15 satisfied customer's he is the best! More

by bobbarb2552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

I couldn't be happier working with Steve Miller I've worked with Steve on my last three leases at Van Bortel Ford, including my new Ford F-150 this past August. He is a true asset to that dealership More

by bcraig83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Great sales department The sales department was very helpful, friendly and efficient. I enjoy buying vehicles from here with no pressure. I’ve been a customer for 8 years! More

by Mthappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Zemaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who helped with my sync but didn’t catch his name, Jerry Reyes
October 05, 2018

Long Term Customer I have worked with Steve Miller for well over 10 years with more than 50 transactions. The honesty, integrity and efforts are unmatched. His ability More

by Jeff I
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

WOW!! I meet Steve about 8 years ago when my wife was looking for a car. I was impressed with his product knowledge, integrity, and professionalism. We ende More

by Taylor_Heating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

Very knowledgeable and helpful! My wife and I have been buying and leasing cars and trucks from Steve since 2006! He has helped me order trucks that will allow me to pull our 5th whe More

by rcount67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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