Van Bortel Ford

Recall repair Very helpful employees. Loaner vehicle arranged for promptly.Overall a great experience.Service department outlined repairs and gave accurate time lin Very helpful employees. Loaner vehicle arranged for promptly.Overall a great experience.Service department outlined repairs and gave accurate time line for completion of work. More

Warranty repair Special thanks to “Steve” service team lead. Top notch diagnostic skills and great personal service. It’s people like this that make me come to Van Special thanks to “Steve” service team lead. Top notch diagnostic skills and great personal service. It’s people like this that make me come to Van Bortel vs Webster for service and to buy my Fords More

Easy to deal with Great experience easy to deal with don't think I need 25 words to make a point about this and I have to do something else Great experience easy to deal with don't think I need 25 words to make a point about this and I have to do something else More

The VanBortel the Best of the Best Ford Dealerships Here in the Rochester, NY area we have the best of the best Ford dealerships in the country. I'm speaking of VanBortel Ford. I have purchased three Here in the Rochester, NY area we have the best of the best Ford dealerships in the country. I'm speaking of VanBortel Ford. I have purchased three Ford vehicles from VanBortel, and the sale, the service is totally awesome. They make you feel good when you enter the building, you never have to worry if you are being taken for a ride, and Kitty and her staff will bend over backwards to serve you. I will bee going to Vanbortel in the near future to purchase my fourth Ford from them More

Excellent treatment Claxton wells at marsh road van Bortel was so helpful to me. He connected me to jay who helped program my fob they were both very responsive. It is s Claxton wells at marsh road van Bortel was so helpful to me. He connected me to jay who helped program my fob they were both very responsive. It is s relief knowing how dependable they are if I have an auto need More

Professional service Quick Lane service employees are: Courteous, professional, knowledgeable (Kelli and Jim). . Shuttle service is a plus. Work completed in a timely man Quick Lane service employees are: Courteous, professional, knowledgeable (Kelli and Jim). . Shuttle service is a plus. Work completed in a timely manner. Vehicle is clean, not messy or ‘greasy’ after work is completed. More

Not pushy, easy process Test driving was easy with no commitment. Dan the salesman gave me his phone number and didn't push me to buy. When I came back, everyone was friendly Test driving was easy with no commitment. Dan the salesman gave me his phone number and didn't push me to buy. When I came back, everyone was friendly and easy to work with. The finance guy didn't try to push me into any finance options I didn't want. All in all, great service, not pushy, and pleasant all around. More

Quick Lane takes care of problem. Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I kno Whenever either of my 2 Ford vehicles have any issues that need a service tech VanBortle Ford is where I go. Their service hours are great, and I know when they service my vehicles I am confident that any and all issues have been addressed and taken care of. I Have 2 other Ford dealerships closer to where I reside but drive the extra distance for peace of mind and always met with polite & friendly employees. More

Quick Lane is great. VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 1 VanBortel Ford is always polite, friendly and professional. Their service hours are the best. I highly recommend them. I’ve been a customer for over 10 years. More