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Van Bortel Ford

East Rochester, NY

4.7
522 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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71 Marsh Rd.

East Rochester, NY

14445

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Showing 522 reviews

December 06, 2018

Great service From Bob Rothfuss at the service desk to Mike Lusk in service it was a very good experience. They are very professional and my truck was fixed right More

by Shor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rothfuss and Mike lusk
December 05, 2018

Great experience! Excellent!! Steve Miller is a knowledgeable, polite, positive and courteous salesman!! This has been my 3rd lease and all went smoothly as usual!! A+ A+A+ More

by Molson28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake McClelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Zemaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2018

Excellent experience Everything was excellent from start to finish, Matt was great to work, as was Bryan. Highly recommend Van Bortel to anyone looking for a car. Will def More

by carnold350
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Zemaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2018

Great Seevice Steve Miller was the beat salesperson I have ever bought a car from. Went the extra mile and was very responsive. I would recommend him and the deal More

by Farbod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Zemaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2018

Van Bortel Ford lives into their word Purchasing a brand new car is a rear event in my life so I chose Van Bortel Ford because I trust Kitty who stands upon her word. Normally I buy a ligh More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2018

2018 F150 i returned after 5 years to see Steve Miller for a new truck. Met Steve 10 years ago and though i did not buy a truck from him i remembered his great More

by frank455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2018

Great place to to do business. Have purchased 2 other vehicles from Van Bortel’s and Have always had a great experience. Paul did a great job explaining the features of the Ford Edg More

by Jin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bowers
November 20, 2018

Service appt Took my car in for service without an appt they allowed me to drop my truck off and leave it overnight, fixed it and happy. Only negative was I wante More

by Chevelle guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yanni service advisor. And Bob the courtesy driver
November 13, 2018

Excellent service Best place around for fast friendly service,they go above and beyond to make sure you are happy when you leave...I highly recommend them for any and a More

by Zim417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hicks
November 12, 2018

Trade of a Ford Edge SEL for a new 2018 Edge Titanium Our experience with Van Bortel Ford was great. There was no pressure and there were no games played. They gave us their best price which was lower tha More

by Happy Van Bortel customers!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Reyes
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