Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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No pressure transaction I checked out the truck on a Friday and was fairly sure I wanted it but also wanted the weekend to think about it. The salesman Dan was great, they he I checked out the truck on a Friday and was fairly sure I wanted it but also wanted the weekend to think about it. The salesman Dan was great, they held the truck without even asking for a deposit. Monday came and by the end of the day I was in the new Jeep More
Good Fastlane service I appreciate the service department, and especially Fastlane, at Van Bortel. I trust them, they are professional and very accommodating. The Fastlan I appreciate the service department, and especially Fastlane, at Van Bortel. I trust them, they are professional and very accommodating. The Fastlane manager has always explained things clearly and offered reasonable options - great place. More
Quality work i went in for an oil change. They took care of tire rotation, fluids, etc., and did a thorough inspection. They pointed out that I should replace my t i went in for an oil change. They took care of tire rotation, fluids, etc., and did a thorough inspection. They pointed out that I should replace my tires in a few months. They got me in quickly and treated me with respect, talking me through all my questions. I have been a fan for a while -- Van Bortel has never disappointed me. More
Excellent choice of a car for me I'm so excited already! Becoming a mother of 2 in a few months, I'll be able to adjust easier with how much space there is in the backseat, for both m I'm so excited already! Becoming a mother of 2 in a few months, I'll be able to adjust easier with how much space there is in the backseat, for both my six year old and the baby's carrier. The trunk will be able to hold the stroller, groceries and anything else I need to put back there. And the Android Auto is awesome. I've already utilized Spotify to listen to my favorites on the way to work. More
A good experience This is my third good lease experience with VanBortel. My salesman was professional and helped me find the car I wanted with an agreeable payment s This is my third good lease experience with VanBortel. My salesman was professional and helped me find the car I wanted with an agreeable payment schedule. Also, had great help introducing me to the new 2019 technologies. More
Matt German> Sales Excellent service from Matt German. A true professional an very attentive to my requirements. When I return for my next vehicle purchase I will look u Excellent service from Matt German. A true professional an very attentive to my requirements. When I return for my next vehicle purchase I will look up Matt German for sure More
Steve Miller is GREAT Steve Miller Is excellent and very easy to deal with. I’ve always felt he wanted me to get a good deal. Honest and trustworthy! Steve Miller Is excellent and very easy to deal with. I’ve always felt he wanted me to get a good deal. Honest and trustworthy! More
Oil Change and Tire Rotation Tom and his crew provided fast and convenient service. Everyone was very professional and courteous ensuring that I was comfortable while I waited. Pr Tom and his crew provided fast and convenient service. Everyone was very professional and courteous ensuring that I was comfortable while I waited. Price was great and they provided me with a coupon. More
Great customer service Anthony Pagliaro is a great people person and very knowledge and great explanations on different cars.I would recommend Anthony to others looking to p Anthony Pagliaro is a great people person and very knowledge and great explanations on different cars.I would recommend Anthony to others looking to purchase from this dealership. More
Trying the Ford Brand Dan was a helpful sales person. He was an easy young man to deal with. I would recommend Dan to others looking to purchase from this dealership. Dan was a helpful sales person. He was an easy young man to deal with. I would recommend Dan to others looking to purchase from this dealership. More