Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Great Service Quick lane is great for and oil change and tire rotation, I didn't need an appointment and we walked to the plaza and had lunch will they worked. Quick lane is great for and oil change and tire rotation, I didn't need an appointment and we walked to the plaza and had lunch will they worked. More
Best truck mechanics in the Rochester area I've been with Vanbortel Ford for many years. During that time our business relationship has been cemented as now they do all my work. I recommend y I've been with Vanbortel Ford for many years. During that time our business relationship has been cemented as now they do all my work. I recommend you try this Ford dealership as they have integrity and they will do their upmost to take care of you. More
Great Friendly great experience I don't typically do this but I saw it on Facebook and wasn't not really looking to buy but price and package and lou made t Friendly great experience I don't typically do this but I saw it on Facebook and wasn't not really looking to buy but price and package and lou made the deal More
Fast Courteous and Affordable. The fast lane is excellent for minor service. They work with you to get you in and out. Great flow in the different departments and everyone knows th The fast lane is excellent for minor service. They work with you to get you in and out. Great flow in the different departments and everyone knows there job. Makes for a efficient and easy experience. More
Amazing people! Mike Lusk the diesel technician was amazing. He had my truck diagnosed and fixed in less than 30 minutes. I was out of town pulling my fifth wheel and Mike Lusk the diesel technician was amazing. He had my truck diagnosed and fixed in less than 30 minutes. I was out of town pulling my fifth wheel and my turbo hose came apart and we would have been stuck without him. I only wish this dealership was in Kentucky were I live! More
Exceptional experience I always have a great experience getting my car serviced at Van Bortel Ford. They have convenient hours, fast service and they offer a shuttle servic I always have a great experience getting my car serviced at Van Bortel Ford. They have convenient hours, fast service and they offer a shuttle service if needed. I have recommended Van Bortel to friends and family More
F-350 engine repair The technician was able to determine the problem with my Ford F-350 and performed the necessary repairs. The shuttle service was great as well, takin The technician was able to determine the problem with my Ford F-350 and performed the necessary repairs. The shuttle service was great as well, taking me home and then coming back to get me when the work was complete. Couldn't ask for better service. More
Oil change I have been taking my Fusion to a local shop assuming dealer would charge more for services. I felt I owed it to Van Bortel to bring car in for this o I have been taking my Fusion to a local shop assuming dealer would charge more for services. I felt I owed it to Van Bortel to bring car in for this oil change/tire rotation because they had recently done a fairly simple task for me at no charge. I had a reasonably positive experience now with Van Bortel, but just can’t pay $46 for these services that cost me $32 at the local shop. More
New key with coding The Parts department was quick and courteous. I called ahead and was told to come in at my convenience, I arrived and gave my key and info to the gent The Parts department was quick and courteous. I called ahead and was told to come in at my convenience, I arrived and gave my key and info to the gentleman at the desk and waited in the waiting room for the key to be made and programmed to my vehicle. I was in and out in about thirty minutes and the key works wonderfully. More
Excellent Claxton was excellent friendly and helpful when over all features. May the experience great every thing was explained about the Lease I wonderful sale Claxton was excellent friendly and helpful when over all features. May the experience great every thing was explained about the Lease I wonderful salesman with a great smile. More