Van Bortel Ford

Service and oil change Called Van Bortel Gord to make appointment for 30,000 service and oil change. They said no appointment necessary, just stop in and it will be a short Called Van Bortel Gord to make appointment for 30,000 service and oil change. They said no appointment necessary, just stop in and it will be a short wait. So dropped off my 2017 Ford Escape, walked over to Landmark for lunch. Walked back and suv was ready. Very happy and friendly service!! More

Routine maintenance Technicians and staff were very thorough and courteous. I always feel I can trust the reliable service received! Never feel taken advantage of. Very h Technicians and staff were very thorough and courteous. I always feel I can trust the reliable service received! Never feel taken advantage of. Very happy! More

NO COMPLAINTS! This has been the 5th Ford that we have purchased from VanBortel. That alone speaks volumes alone about this dealership Paul Bowers was very helpful This has been the 5th Ford that we have purchased from VanBortel. That alone speaks volumes alone about this dealership Paul Bowers was very helpful in locating the car that we wanted - he had to go out of state to find the cat that matched the options that we wanted. No beating around the bush. Mark Hawkins was very helpful on out "training" aspect of us learning everything that this new Ford Escape can do. Everyone at VanBortel was very considerate and helpful. A pleasure doing business there! More

Repeat Customer I just purchased my 5th truck here. Could not be happier, no pressure sales, great service team, knowledgeable parts staff. Great selection, super pri I just purchased my 5th truck here. Could not be happier, no pressure sales, great service team, knowledgeable parts staff. Great selection, super price ! Worth the drive ! More

Overall good experience Having to wait for 1.5hrs to find that the vehicle had to be brought back the next day when a loaner car could be provided. Then when picking up the v Having to wait for 1.5hrs to find that the vehicle had to be brought back the next day when a loaner car could be provided. Then when picking up the vehicle found that wrong type of oil was used. Had to return yet again. More

Great service VanBortel has always gone above and beyond in every service experience I 've had there. They are always courteous and explain things in a way that so VanBortel has always gone above and beyond in every service experience I 've had there. They are always courteous and explain things in a way that someone who is not car savvy can understand. More

Great customer service, from sales to service. Only had one service visit, scheduled maintenance. Treated very well, and timely service. Matt was great to deal with. My wife got what she wanted in Only had one service visit, scheduled maintenance. Treated very well, and timely service. Matt was great to deal with. My wife got what she wanted in "our" truck. More

Good service; hard to get appointment While I am usually satisfied with the work/maintenance from Van BORTEL, it is not easy to make an appointment. Recently they no longer have online app While I am usually satisfied with the work/maintenance from Van BORTEL, it is not easy to make an appointment. Recently they no longer have online appointment setting and when I called, they simply recommended the drop-off. For working parents that need access to their vehicles, this is not helpful. I don’t mind booking out but the long long waits have gotten worse over the year + I’ve worked with them. More

Treated like A Queen A quality dealer who CARES from the sale to service needs. Will be back for more of my cars needs and will probably purchase another vehicle. A quality dealer who CARES from the sale to service needs. Will be back for more of my cars needs and will probably purchase another vehicle. More