
Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Stress free Found Claxton very friendly and genuinely interested in helping me find the truck I wanted. There was no pressure or hype for me in making my decision Found Claxton very friendly and genuinely interested in helping me find the truck I wanted. There was no pressure or hype for me in making my decision. Claxton and Bryan were very transparent with all the details with no surprises. Highly recommend this dealership to anyone. More
Easy and fast I feel like I can trust them to tell me what is wrong with my car. I have gone to mechanic who just keep guessing until the problem is fixed. Which co I feel like I can trust them to tell me what is wrong with my car. I have gone to mechanic who just keep guessing until the problem is fixed. Which cost more money and time in the long run they get it right on the frist try. More
Maintenance and inspection As usual, I was taken care of promptly and also given notes on what may be needed in future such as tires. VanBortal will also match pricing on tires As usual, I was taken care of promptly and also given notes on what may be needed in future such as tires. VanBortal will also match pricing on tires so I’m sure I will be working with them again in a few months... More
Awesome We had a great experience at Van Bortle. Everyone was professional, knowledgeable and outstanding. We would highly recommend. We are very happy and wi We had a great experience at Van Bortle. Everyone was professional, knowledgeable and outstanding. We would highly recommend. We are very happy and will be back. More
Super fast and efficient As soon as I entered the service center, I was pleasantly greeted and my truck was taken by the service team. Less that 30 min later, I was out the do As soon as I entered the service center, I was pleasantly greeted and my truck was taken by the service team. Less that 30 min later, I was out the door. I can’t say enough how amazing the service team at VanBortel is! More
Online Ford Purchase Second Ford from VB; first car purchased online. Thanks Claxton for making it so easy. I highly recommend Van Bortel Ford for sales and service. Second Ford from VB; first car purchased online. Thanks Claxton for making it so easy. I highly recommend Van Bortel Ford for sales and service. More
Terrific. The vehicle I was looking for was on the lot. Test drive with no hassle. Trade in offer was higher than others. Multiple financings options were prese The vehicle I was looking for was on the lot. Test drive with no hassle. Trade in offer was higher than others. Multiple financings options were presented and discussed to show where I could benefit. Vehicle pick up went smoothly. Total result was me being a happy customer. More
My Ford Experience I Recieved knowledgeable information and professional advice and service..Thank you .My sales representative worked with my timeframes and personal ne I Recieved knowledgeable information and professional advice and service..Thank you .My sales representative worked with my timeframes and personal needs of helping purchase a car from Ford. Mike Conley More
Van Bortel Ford is the way to go! I had great service buying my first car from Van Bortel Ford! I was worried that I was going to be nervous and stressed during the whole process, but I had great service buying my first car from Van Bortel Ford! I was worried that I was going to be nervous and stressed during the whole process, but from the minute I walked in and began talking to Claxton, one of the sales consultants, I was instantly put at ease, knowing that I was going to walk out with a great deal on a car and a smile on my face, since he had made the process so enjoyable for my parents. I had such a great experience and I was so happy with what I got! Bryan and Mike were also very helpful and made this such an easy process! I would recommend Claxton to anyone looking for a phenomenal and easy buying experience at Van Bortel Ford! Thank you to everyone for making this such a memorable event for me! More
Complete Satisfaction I have recently purchased my third Ford Edge through Van Bortel. The purchasing process gets better every time. It's also helpful that my choice of sa I have recently purchased my third Ford Edge through Van Bortel. The purchasing process gets better every time. It's also helpful that my choice of sales representative doesn't change. The longevity of Staff at Van Bortel speaks volumes to me and any future customer. I highly recommend Van Bortel Ford More