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Van Bortel Ford

East Rochester, NY

4.7
522 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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71 Marsh Rd.

East Rochester, NY

14445

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Showing 522 reviews

August 06, 2019

Best dealer in town Will never change dealers. Tommy is awesome. The friendliness and thoroughness is top notch. Will recommend this dealer to friends and family. Kee More

by PC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Van Bortel Ford responded

We love to hear it! Thank you so much!!!

August 06, 2019

Reputation is Founded! I had nothing but praise for my salesman Anthony and the Van Bortel experience. Respectful, excellent manners, informational concerning the car, effic More

by Happy Ford Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pagliaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Van Bortel Ford responded

Thank you so much for your business and we are so happy you are willing to recommend us! Enjoy your new vehicle!!

August 06, 2019

Always aiming to please Each time a go to Van Bortel Ford for service, I am amazed at the fantastic attitude of the employees and how they strive for customer delight!! Havi More

by Bob J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Van Bortel Ford responded

We are overjoyed to hear that!! We greatly appreciate your business and your wonderful feedback! We look forward to seeing you on your next visit!

August 06, 2019

Most amazing car dealership! Van Bortal Ford has always been amazing and very helpful. I just bought my second car from them and am very happy! Thank you for your help! More

by Ford123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Reyes
Aug 09, 2019 -

Van Bortel Ford responded

Thank YOU for your continued business and wonderful feedback!

August 06, 2019

Service is everything ! Vanbortel Ford on Marsh Road is the only place I go ! I have purchased many cars from dealers in my life, this is the best ! I have purchased two cars More

by Donnalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rothfuss
Aug 09, 2019 -

Van Bortel Ford responded

Thank you so so much! We love being the best car-buying experience you've had, and we look forward to assisting you with your next one!

August 04, 2019

Stress free Found Claxton very friendly and genuinely interested in helping me find the truck I wanted. There was no pressure or hype for me in making my decision More

by Ranger larry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claxton Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Zemaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Van Bortel Ford responded

That's what we like to hear, we strive for that experience with every customer! Thank you so much for your business and your recommendations!

August 03, 2019

Easy and fast I feel like I can trust them to tell me what is wrong with my car. I have gone to mechanic who just keep guessing until the problem is fixed. Which co More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Van Bortel Ford responded

Thank you so much, we certainly strive to fix it right the first time!!

August 03, 2019

Awesome We had a great experience at Van Bortle. Everyone was professional, knowledgeable and outstanding. We would highly recommend. We are very happy and wi More

by cdales23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bowers
Aug 09, 2019 -

Van Bortel Ford responded

We love to hear of happy customers!! We look forward to seeing you on your next visit!

August 03, 2019

Super fast and efficient As soon as I entered the service center, I was pleasantly greeted and my truck was taken by the service team. Less that 30 min later, I was out the do More

by Aep95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Van Bortel Ford responded

Thank you so much, we are glad we could turn it around so quick!

August 03, 2019

Online Ford Purchase Second Ford from VB; first car purchased online. Thanks Claxton for making it so easy. I highly recommend Van Bortel Ford for sales and service. More

by KCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claxton Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake McClelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Van Bortel Ford responded

Thank you so much, we strive to make purchasing as easy as possible, even online!

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