Van Bortel Ford

Outstanding. First time I have ever had a car ordered from Great experience. 4 th vehicle purchased from van bortel. Love my 2015 f150 that I traded on a new f150 that I ordered from the factory. Love it Great experience. 4 th vehicle purchased from van bortel. Love my 2015 f150 that I traded on a new f150 that I ordered from the factory. Love it More

Great experience I recently bought an F150 Lariat from Van Bortel Ford. Dan was an excellent salesman who helped me custom order the truck and walked me through everyt I recently bought an F150 Lariat from Van Bortel Ford. Dan was an excellent salesman who helped me custom order the truck and walked me through everything to expect. Price was unbeatable. Highly recommend Van Bortel Ford. More

Excellent in every way possible! Al Hawkins and team are awesome. Every question I had was answered and the service top-notch. These are the reasons we keep coming back, lease number Al Hawkins and team are awesome. Every question I had was answered and the service top-notch. These are the reasons we keep coming back, lease number 4 now and NEVER a problem! More

Brought my Escape in for a recall This was my first time going to this dealer and everyone I dealt with with so helpful and friendly! I will definitely go back again! This was my first time going to this dealer and everyone I dealt with with so helpful and friendly! I will definitely go back again! More

Quick lane stop before road trip I purchased a used Lincoln from my neighbor, who always had his car serviced by Van Bortel. I stopped by the Quick Lane on a Thursday evening Igor an I purchased a used Lincoln from my neighbor, who always had his car serviced by Van Bortel. I stopped by the Quick Lane on a Thursday evening Igor an oil change and to have a new hub cap installed. The 2 young men who greeted me in the Quick Lane were very friendly and courteous and promised to look my car over after I explained I’d be driving to Pennsylvania the next day. In less than an hour, my car was ready to go and I couldn’t have been happier. I will bring my car to Van Bortel whenever it needs service and already recommended them to 3 friends. Thank you! More

Great experience Easiest car I ever bought. Our dealer rep, Dan Happ, was friendly, informative, and most importantly, not pushy. I felt I was dealt with fairly and I Easiest car I ever bought. Our dealer rep, Dan Happ, was friendly, informative, and most importantly, not pushy. I felt I was dealt with fairly and I was was given all the time I needed to be comfortable with the product. Mark Hawkins, the technical guy, spent all the time we needed to understand the features of our new car. I would not hesitate to purchase another car from Dan and I would not hesitate to recommend him to others. More

Best Car Dealership in Western NY! I’ve bought numerous cars during my lifetime and this was by far the best experience! I got what I wanted, when I wanted it, for the price I wanted! I I’ve bought numerous cars during my lifetime and this was by far the best experience! I got what I wanted, when I wanted it, for the price I wanted! I would recommend them to my family and friends and look forward to purchasing my next vehicle with them!!! More

Great experience at dealership. Felt loved. Would definitely and have recommend van bortel to others. We Felt loved & price was right. Enjoyed snacks & drinks & surroundings . Car looked like ne Would definitely and have recommend van bortel to others. We Felt loved & price was right. Enjoyed snacks & drinks & surroundings . Car looked like new after wash More

The gold standard for service experience I purchased my 2016 Ford Edge from another dealer, but didn't like the service. I switched to the team from Van Bortel and couldn't be happier. They a I purchased my 2016 Ford Edge from another dealer, but didn't like the service. I switched to the team from Van Bortel and couldn't be happier. They are always professional, give accurate time and price estimates, and most importantly, I feel like I can trust their advice. More

Great experience! I recently leased a new Ford Edge from Van Bortel. This was my first experience with leasing, and everyone at the dealership did an excellent job goin I recently leased a new Ford Edge from Van Bortel. This was my first experience with leasing, and everyone at the dealership did an excellent job going through this new process with me. Christin Lanzalaco was great to work with through the whole experience and I really felt she cared about getting the right car for me. After the car came in, I really appreciated all the time Mark spent with me to go over the features and I drove away feeling confident with my new vehicle! More