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Van Bortel Ford
East Rochester, NY
527 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You!
Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Showing 527 reviews
November 24, 2023
Dan Happ is AWESOME! Best car dealership experience, ever! My wife and I have never been so favorably impressed. To start, the overall atmosphere/ambiance of the showr Best car dealership experience, ever! My wife and I have never been so favorably impressed. To start, the overall atmosphere/ambiance of the showroom was relaxing & welcoming. Dan was so knowledgeable, so personable, so charming! My wife appreciated his ability to understand her finely-tuned sense of aesthetics, and helped ease the transition from driving some cute car from Los Angeles….to driving a full-size pick-up truck. As for me, I was under some time constraints to purchase a “tow vehicle” for a recently purchased travel trailer. Had to wrap it up in two days, in order to make the trip to meet the trailer’s seller, to transact the deal. Dan made it happen! He definitely went way out of his way to accommodate our quick turnaround, and we will never forget him. He didn’t push his own agenda; instead, just listened to us, and went with the flow. Comfortable & fun! THANKS FOR EVERYTHING, DAN! More
by Chris & Tanya
November 02, 2023
As always a cut above the rest. Welcoming, courteous and professional. A superb dealer with superb service. Welcoming, courteous and professional. A superb dealer with superb service. More
by rott1776
Employees Worked With
October 23, 2023
No pressure and a great team. Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago More
by Jrprochbass
Employees Worked With
October 22, 2023
Great atmosphere and sales staff. No pressure, fast transaction and easy process. Very good tech support. No pressure, fast transaction and easy process. Very good tech support. More
by rrcqui6
Employees Worked With
October 17, 2023
We had a great car buying experience with Anthony, best experience ever. Very stress free experience ever. Very stress free More
by RELOCEY
October 13, 2023
Very easy to work with and friendly. No pressure from the sales team. Steve Miller was my sales person and made the whole experience very easy No pressure from the sales team. Steve Miller was my sales person and made the whole experience very easy More
by Anthony.marino84
Employees Worked With
September 24, 2023
Have always been responsive and informative with regards to recommendations . Report back with any suggestions or concerns and have good hours to meet customers needs to recommendations . Report back with any suggestions or concerns and have good hours to meet customers needs More
by Karin0639
Employees Worked With
September 24, 2023
Everyone is great and good at what they do. Always able to assist with what needs to be done Always able to assist with what needs to be done More
by bobledgsr
Employees Worked With
September 24, 2023
Very helpful service department. Knowledgeable and kind. It’s very helpful to have a shuttle on site. Knowledgeable and kind. It’s very helpful to have a shuttle on site. More
by jaimee belnap
Employees Worked With
