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Van Bortel Ford

East Rochester, NY

4.7
527 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You! Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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71 Marsh Rd.

East Rochester, NY

14445

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Showing 527 reviews

November 24, 2023

Dan Happ is AWESOME! Best car dealership experience, ever! My wife and I have never been so favorably impressed. To start, the overall atmosphere/ambiance of the showr More

by Chris & Tanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Happ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Fantastic dealership to buy a car from! Would highly recommend for sure. Would buy from again! More

by Fordgirl0307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Happ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Holmes
November 02, 2023

As always a cut above the rest. Welcoming, courteous and professional. A superb dealer with superb service. More

by rott1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

No pressure and a great team. Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago More

by Jrprochbass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake McClelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christin Lanzalaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Fiorica
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Great atmosphere and sales staff. No pressure, fast transaction and easy process. Very good tech support. More

by rrcqui6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

We had a great car buying experience with Anthony, best experience ever. Very stress free More

by RELOCEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Zemaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christin Lanzalaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pagliaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Very easy to work with and friendly. No pressure from the sales team. Steve Miller was my sales person and made the whole experience very easy More

by Anthony.marino84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Have always been responsive and informative with regards to recommendations . Report back with any suggestions or concerns and have good hours to meet customers needs More

by Karin0639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Everyone is great and good at what they do. Always able to assist with what needs to be done More

by bobledgsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Very helpful service department. Knowledgeable and kind. It’s very helpful to have a shuttle on site. More

by jaimee belnap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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