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Van Bortel Ford
East Rochester, NY
522 Reviews
At Van Bortel Ford, There's Nothing We Won't Do For You!
Welcome to Van Bortel Ford! Located in East Rochester, NY, Van Bortel Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Bortel Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Showing 522 reviews
October 17, 2023
We had a great car buying experience with Anthony, best experience ever. Very stress free experience ever. Very stress free More
by RELOCEY
October 13, 2023
Very easy to work with and friendly. No pressure from the sales team. Steve Miller was my sales person and made the whole experience very easy No pressure from the sales team. Steve Miller was my sales person and made the whole experience very easy More
by Anthony.marino84
Employees Worked With
September 24, 2023
Everyone is great and good at what they do. Always able to assist with what needs to be done Always able to assist with what needs to be done More
by bobledgsr
Employees Worked With
September 24, 2023
Very helpful service department. Knowledgeable and kind. It’s very helpful to have a shuttle on site. Knowledgeable and kind. It’s very helpful to have a shuttle on site. More
by jaimee belnap
Employees Worked With
September 24, 2023
Have always been responsive and informative with regards to recommendations . Report back with any suggestions or concerns and have good hours to meet customers needs to recommendations . Report back with any suggestions or concerns and have good hours to meet customers needs More
by Karin0639
Employees Worked With
September 09, 2023
Professional, friendly, and honest. Enjoy the no haggle one price. At Vanbortel this a pleasure to shop and purchase a new car. Enjoy the no haggle one price. At Vanbortel this a pleasure to shop and purchase a new car. More
by wellsclaxton
September 08, 2023
Friendly professional advisors excellent service manager. Will come back to Van Bortel Ford for future service and to purchase. Will come back to Van Bortel Ford for future service and to purchase. More
by FordGuy
August 27, 2023
VanBortel Ford made my recent new car purchase excellent experience Cass the sales consultant was friendly knowledgeable and helpful- explained the vehicle I was interested in and Cass found it on the lot experience Cass the sales consultant was friendly knowledgeable and helpful- explained the vehicle I was interested in and Cass found it on the lot Thank you so much Dwayne the computer tech explained Sync 4 on the vehicle with hands on experience in a concise manner-went through the entire screen prompts and saved me countless hours reading the manual like I did in previous vehicles Bryan the financial manager answered all my questions as I requested Ford premium care/maintenance plan/tire pro as well as undercoating Bryan went through all the details of the Ford plans which are primo at least for me Also Bryan answered questions I had after purchasing the vehicle-again thanks Van Bortel Ford really does put the customer first as Ms Kitty van Bortel says Good vibes More
by swathes-musings.0t@icloud.com
Employees Worked With
Cassidy Cofield sales consultant/Dwayne Holmes tech specialist
August 18, 2023
Never disappointed. Been using them for years!! True estimates of time, customer service, cost, communication and quality of repairs and maintenance. Will continue to us Been using them for years!! True estimates of time, customer service, cost, communication and quality of repairs and maintenance. Will continue to use them.👍 ⭐️⭐️⭐️⭐️⭐️ More
by dtfaucett
Employees Worked With
Other Employees :
We’ve dealt with many and the last person has left.
August 18, 2023
The quick Lane works great for me. I try to show up early and most of my service can be done that way. These are great folks and I'm tickled they take care of my car I try to show up early and most of my service can be done that way. These are great folks and I'm tickled they take care of my car More
by Escape Fan
Employees Worked With
