Van Bortel Ford

As always, efficient, polite, professional staff. Also, waiting room is very user friendly with juice and other snacks. Choice of Fast Lane or regular Van Bortel service. waiting room is very user friendly with juice and other snacks. Choice of Fast Lane or regular Van Bortel service. More

I have been a customer for over 10 years and have always been treated so well. The time the dealership takes with you and the attention to detail they provide with each visit and transaction is very telling been treated so well. The time the dealership takes with you and the attention to detail they provide with each visit and transaction is very telling of how important customer satisfaction is to them. I will continue to use the dealership for my vehicle needs as well as continue to refer them to anyone who is asking for suggestions on who to use. More

We had an issue with a Ford Escape Because we didn’t buy it there, they took 21 days to look at. Claimed nothing wrong. It over heated on the Thruway a week later. A hose clamp was not Because we didn’t buy it there, they took 21 days to look at. Claimed nothing wrong. It over heated on the Thruway a week later. A hose clamp was not tightened proper. Shame on you dealership. More

Excellent service, friendly associates quick response tlme. Thank you very much for taking care of my car in your typical courteous and prompt fashion Cheers tlme. Thank you very much for taking care of my car in your typical courteous and prompt fashion Cheers More

I have the utmost confidence and trust in Van Bortel. The staff go out of their way to make the customer a priority. The service staff are skilled, and informative. I've never been more satisfied since my f staff go out of their way to make the customer a priority. The service staff are skilled, and informative. I've never been more satisfied since my first car. Many moons ago! Thank you. More

Super conscientious Service Department. (This visit used the Quick Lane.). Service performed as promised and within the time frame estimated by the professional service technician Kelly D. Kelly is a t the Quick Lane.). Service performed as promised and within the time frame estimated by the professional service technician Kelly D. Kelly is a tremendous asset to this dealership as she relates quickly to customers and customer concerns. All good, IMO Van Bortel Ford is tops in service. More

They had the best price out of 3 dealers that I went to. The process was so easy and there was no pressure. That is the way purchasing a new car should be! The process was so easy and there was no pressure. That is the way purchasing a new car should be! More

2019 Ford Expedition Max Pleasure working with Steve Miller! No pressure sales! This is my third truck buying from Steve Miller. Would definitely buy from Steve Miller again! Pleasure working with Steve Miller! No pressure sales! This is my third truck buying from Steve Miller. Would definitely buy from Steve Miller again! Thank you! More

Great service Fixed my recall this year last year found a mouse nest. Very pleased. Called me and kept me updated, the driver picked me up at work within 10 minut Fixed my recall this year last year found a mouse nest. Very pleased. Called me and kept me updated, the driver picked me up at work within 10 minutes More

VanBortel has been my Ford Dealer of choice because of their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the attention to detail and thoroughness of work that i’ve received. I give them a ten out of ten overall. More