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Valley Subaru Of Longmont

Longmont, CO

3.9
383 Reviews

1800 Industrial Circle

Longmont, CO

80501

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383 Reviews of Valley Subaru Of Longmont

July 30, 2018

Watch out for added cost AFTER they give a quote We asked for their best out-the-door (total bottom line) price on a new car-- the quoted price was close to MSRP, but then then they tried to add more More

by DO
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mayuran Arunachalam
July 28, 2018

Good communication I sent out a query on purchasing a specific vehicle. Got a quick response from several dealers. Valley Subaru came back with the best price and includ More

by Happy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Dunlap
Jul 30, 2018 -

Valley Subaru Of Longmont responded

Happy, Thank you for taking the drive down to Valley Subaru of Longmont and giving us the opportunity to help assist in treating yourself to a new Subaru! Also, a big thank you for taking the time to share your experience with all! We are glad that Cameron and the team were able to deliver for you! I know its a drive but when it comes time for your first check up we look forward to seeing you back in! If there is anything you need in the mean time please don't hesitate to reach out to the team here at Valley and we will be here to assist! Congratulations, and thank you again for taking the drive, and giving the team here at Valley the opportunity to assist! All the best to you and your Subaru from the Valley Subaru of Longmont Team!

Jul 31, 2018 -

Valley Subaru Of Longmont responded

We appreciate hearing experiences like this one, and we especially appreciate you taking the time to write about it. Sorry to hear about your local dealership, but you saved some money and their loss was Valley's gain. We know that Cameron works hard for his customers and we're glad to hear you had the opportunity to experience that. If you can ever make a day of it, we would love to have you bring in your Subaru into our Service Dept.. Thanks Again for your business from the Valley Subaru Team!

July 16, 2018

Awesome salesperson. Very nice and personable. We had a great experience buying our first Subaru through Carrie Jones. She was very knowledgeable and was able to get us the car we wanted with the s More

by dschaefer21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Jones
Jul 16, 2018 -

Valley Subaru Of Longmont responded

Thank you for taking the time write this review for Carrie. It's always great to hear when a customer has "great experience", and even better when buying a Subaru. Carrie works hard for everyone of her customers, and will do whatever she can to get the car wanted. Thanks Again for your business from the Valley Subaru Team!

June 15, 2018

Ryan Hall as salesman Ryan Hall was excellent to work with. Answered all my questions and concerns, closed the deal efficiently, and I never felt pressured. What more can More

by Dad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hall
Jun 15, 2018 -

Valley Subaru Of Longmont responded

No need to say more! Sometimes short and to the point speaks volumes. We know Ryan will work hard for his customers, and is very knowledgeable about the Subaru product and your buying process. We are glad to hear you had the experience you did. Thanks Again for your business from the Valley Subaru Team!

June 06, 2018

Great Staff This dealership was fantastic. In helping me find the right new car for my family. Nick with the sales team listened to what we needed from a car and More

by Dyetter12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Tolley
Jun 06, 2018 -

Valley Subaru Of Longmont responded

We sincerely appreciate you taking the time to write this kind review for Nick and Valley Subaru. We always like hearing when we have done right by the customer! Nick does listen, and will work hard for every one of his customers to make sure they have the same experience you did. Congrats on your new Forester, we know you will enjoy it. Thanks Again for your business from the Valley Subaru Team!

May 28, 2018

2018 Crosstrek Recently traded in our leased 2015 Crosstrek for a 2018 model. Terrific sales experience all around, with Sara Nitke and Chuck Dunlap. Got the lease p More

by Bobby G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion Narez, Chuck Dunlap, Sara Nitke
May 28, 2018 -

Valley Subaru Of Longmont responded

Bobby G., Thank you for allowing the team here at Valley Subaru of Longmont the opportunity to assist in upgrading your Subaru to a newer model! Also, a big thank you for sharing the experience with all! We are glad that Sara, Chuck, and Dion were able to deliver for you in having a speedy and enjoyable experience! We look forward to seeing you back in when it comes time for your first check up, in the mean time if there is anything you need please don't hesitate to reach out to the team here at Valley Subaru and we will be here to go to work for you! Congratulations, and thank you again for choosing Valley Subaru as well as taking the time to share your experience with all! All the best to you and your Subaru from the Valley Subaru of Longmont Team!

May 29, 2018 -

Valley Subaru Of Longmont responded

Bobby, thanks for taking the time to write this review for Valley Subaru. It's always great to hear when we have done well in all aspects of your experience - Chuck & Sara (Sales) and Dion (Finance). It's even better when you're able to get a new vehicle for less than you planned, and the process was smooth as well. We appreciate any bragging to friends or family about Valley Subaru, and Thanks Again for your business from the Valley Subaru Team!

May 16, 2018

Tori is cool. Pleasant experience and pressure-free. Tori is very professional and a very friendly person. She does not pressure at all and is so knowledgeable about cars and the electronic technologies More

by Hobbes123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori Houghton
May 16, 2018 -

Valley Subaru Of Longmont responded

Yes, Tori is a Subaru nerd! We are not sure what she doesn't know. What you experienced is the same way she treats all her customers, and she enjoys doing it every time. She will always go the "extra mile" to make sure her customers' are treated friendly and professional. It's even better to hear when Valley's customers are treated well by someone other than their salesperson, and Covenant does what you experienced all the time - and well! Tori appreciates anyone you send her way, and Valley appreciates your repeat business. Thanks Again from the Valley Subaru Team!

May 09, 2018

GREAT SERVICE I had a great experience at this dealership. Jeremy took a lot of time explaining the process to me and did not pressure me during the negotiation. Th More

by Mthoutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bolding
May 09, 2018 -

Valley Subaru Of Longmont responded

Thank you for taking a moment to write this kind review for Jeremy. It's great to hear when Valley Subaru has done everything correct and made a customer's experience a pleasant one such as yours. Jeremy wants to make sure all his customers' experiences are just like yours, and we're glad you had the opportunity to work with him. Thanks Again for your business from the Valley Subaru Team!

May 09, 2018

Very polite, professional Jeremy was a fairly new employee, but we liked him. He was polite, professional. If we asked a question he didn't know the answer to, he immediately More

by WyoPokes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bolding
May 09, 2018 -

Valley Subaru Of Longmont responded

Clancy and Janis, Thank you for making the drive out to Valley Subaru of Longmont. We appreciate your your business here at Valley as well as taking the time to share your experience with all. We are sorry to hear about the issue that you experienced with the damage and are going to pass this on to our General Sales Manager Tom, as it is never our intent to hide anything from our clients. Again, we appreciate the feedback as well as you both taking the drive out to do business with the Valley Subaru of Longmont Team.

May 08, 2018

Carrie Jones is the best If you want to look at cars, get details and facts without feeling pressure from a sales person, you need Carrie. She was able to get us the car we wa More

by Out Backin'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Jones
May 08, 2018 -

Valley Subaru Of Longmont responded

Having fun while purchasing a vehicle is something we like to hear at Valley Subaru! Also, when a customer is willing to drive a longer distance than normal to purchase a vehicle we don't take that for granted, but we know it starts with people like Carrie. She sincerely works hard for every one of her customers, and wants their experience to always be low pressure and easy as possible. Even better when you're able to get the car you want! Carrie appreciates any referrals to friends or family, and Thanks Again for your business from the Valley Subaru Team!

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