Valley Subaru Of Longmont
Longmont, CO
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382 Reviews of Valley Subaru Of Longmont
I ended up going to this dealership after I was treated quite badly at another subaru dealer. The salespeople had contacted me about a nissan rogue that I was looking at and were so great that even though quite badly at another subaru dealer. The salespeople had contacted me about a nissan rogue that I was looking at and were so great that even though I did not want to nissan I drove out of town to see their subarus. Many other dealers I felt screwed over with prices. Here, no such thing. They are very caring. They give a lot of information very well and clearly. More
I would recommend you stay as far away from Valley Subaru in Longmont, CO as you can. I received an internet quote for a vehicle form this dealership. It seemed a good price, but they had some trouble ge in Longmont, CO as you can. I received an internet quote for a vehicle form this dealership. It seemed a good price, but they had some trouble getting the car from another dealer. As mentioned in other reports, this is typical practice in the industry. When they said they had the car in, I went down, had a test drive, came back from that saying, let's go, I'll buy the car. Filled out the paper work, credit report, etc. The internet sales person tried to slip in an additional charge for an item that was in the original quote. When I caught it, she scratched off the price and said they would install it for "free". She then brought me over to the "finance guy" whose name I don't recall. No one I had dealt with up to this point, including the Sales manager, mentioned any change in price over what I was quoted. The finance stated going over the numbers. First the price was almost $2000 more than I was quoted. When I balked, the price was "lowered" to $1000 over what I had been quoted. To be fair, this other vehicle had an MSRP of $66 over the car I was quoted. How they got $1000 out of a $66 difference was beyond me. I walked out after listening to them (the sales and finance person) say that they "couldn't lose money" on the deal. They were repeatedly pointing to a computer screen and saying see, we'll lose money. If they were losing money, why did they quote me that price. If they had made a math mistake, why not just own up to it. The following week, I called the owner to let him know what was going on with this Bait & Switch tactic. I was thinking perhaps he didn't know everything that was going on in his dealership. He listened to what I had to say and then said he would get back with me. He called later that day, after checking in with his people, to tell me the reason for the price mark-up. He said "the $1000 down payment is added to the price quoted for the vehicle to get to the total price you will pay for the vehicle." The owner, Jay Weibel, refused to honor the written quote that I was given which clearly stated "No hidden fees or dealer handling. Price is plus taxes only." I've never heard of a down payment being ADDED to the quoted price of anything. What a bogus company. Avoid Valley Subaru in Longmont, CO like the plague. More