Valley Subaru Of Longmont
Longmont, CO
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383 Reviews of Valley Subaru Of Longmont
Covenant cook and Valley were top notch I purchased a WRX from VALLEY and actually went from Colorado Springs to the dealership in order to get the customer service they gave me over my loca I purchased a WRX from VALLEY and actually went from Colorado Springs to the dealership in order to get the customer service they gave me over my local dealership-Covenant went the extra mile with amazing customer service in a friendly no pressure delivery- I highly suggest the extra drive for a painless, easy exchange and getting the car you want at the price you want without the extra drama and fluff! :) R.C. More
Best experience purchasing a car. Chuck was knowledgeable and never pushed me to purchase my vehicle. He talked to me about what I was looking for and presented me with options that fitted my needs. He never and never pushed me to purchase my vehicle. He talked to me about what I was looking for and presented me with options that fitted my needs. He never tried to push me into purchasing a more expensive vehicle. I would recommend working with Chuck to everyone. More
Wonderful buying experience I highly recommend this dealership to anyone who desires to be respected and valued. They listened to my needs and respected my budget. Customer for I highly recommend this dealership to anyone who desires to be respected and valued. They listened to my needs and respected my budget. Customer for life. More
Edit: After a bit more persistence on my part, they are making things right. Steer clear of this dealership, shady service department ruined my car after a routine oil change and is refusing to pay for making things right. Steer clear of this dealership, shady service department ruined my car after a routine oil change and is refusing to pay for damages. Car was fine, brought it in for routine maintenance now it is leaking oil all over. Had a phone conversation with maintenance, told me to drive back down to dealership which is over an hour away and they would take care of it. When I arrive, they have no record of my call and refuse to take responsibility for the problem they created, completely wasting my time and sticking me with an expensive problem they created. Sub par shady business. Take your money and trust elsewhere. More
Auto shop I brought my 2005 Outback to be service and the service was prompt, efficient and reasonable, but even more the crew were courteous and kept me inform I brought my 2005 Outback to be service and the service was prompt, efficient and reasonable, but even more the crew were courteous and kept me informed all the time the car was in the shop. More
RIPPED ME OFF! I HAVE TO SELL THE VEHICLE TO PAY REPAIR!!!! DO NOT BUY FROM THIS DEALER! THEY DO NOT STAND BY THEIR CUSTOMERS AND WILL LIE TO YOU! I bought a used truck from them and with less than 11k mile DO NOT BUY FROM THIS DEALER! THEY DO NOT STAND BY THEIR CUSTOMERS AND WILL LIE TO YOU! I bought a used truck from them and with less than 11k miles I have put over $5,000 into repairs and the warranty they sold me for $2,800 has paid out less than $200. Nic Chuenchit the sales manager I spoke with two weeks ago told me that is not how they treat customers. Sent me an e-mail so we could work something out and now WON'T EMAIL ME BACK! I NOW HAVE TO SELL THE TRUCK LESS THAN 11K MILES AFTER LEAVING THIS DEALER JUST TO PAY THE F@*KING REPAIRS! More
Purchase of a 2019 Subaru Outback If my wife and I could give Valley Subaru 10 stars we would. We traded in our 2017 Outback, for a 2019 Outback on May 2, and we bought both of them a If my wife and I could give Valley Subaru 10 stars we would. We traded in our 2017 Outback, for a 2019 Outback on May 2, and we bought both of them at Valley. We took our 2017 Outback in for an oil change in April and I asked the Nic, the sales manager, if he would do a walk around assessment of the car for its trade in value. He agreed and his price matched the two on line price assessments I got a week earlier. At that time, he introduced us to a salesperson, whose name is Covenant. Our buying experience on 5/2: Because we didn’t need to test drive the new car and the trade in value was known, the buying process was very fast. We arrived at Valley at 10:30 and left with our new car at 11:45. Many kudos to Covenant, Adam the finance director and Nic. Also, we’ve worked with the service department for the last two and a half years for oil changes and computer updates and the work has always been on time and well done. More
Super Subaru Experience at Valley! Ryan worked with me via email and was very responsive with the info I requested. He sent me my requested Crosstrek car quotes with MSRP and Dealer Cos Ryan worked with me via email and was very responsive with the info I requested. He sent me my requested Crosstrek car quotes with MSRP and Dealer Cost and with my specs in mind. He was respectful of my desire to work via email and not the phone. Jorge met us for our appointment and toos us for a test drive and fully explained all of the car operations. He was a pleasure to work with during the sales process because he listened to our needs and was able to give us the discounts we asked for.We felt the deal was fair for us and Valley as well. Jorge took extra time to help me pair my cell phone with the car's system and install Android Auto on my phone and showed me how to use it as my car navigation system. Dion was very efficient, thorough and clear with the financial & administrative aspects of the deal and we were out of his office in record time.The whole experience was pleasant and really fast 2 hours in and out! Thanks, Judy Langberg More
Nice People, horrible prices, shady charges This place has ridiculously high dealer fees and pressures you to buy "Vin Etching" for several hundred dollars, Vin Etching can be done on your own f This place has ridiculously high dealer fees and pressures you to buy "Vin Etching" for several hundred dollars, Vin Etching can be done on your own for $24 for 2 vehicles. It is outright criminal that they charge over $500 for something so cheap. Remember you pay taxes and interest on the final sale price of the vehicle, which includes that VIN etching and dealer 'fees' (this fee can always be negotiated never pay it). Lastly they are completely rigid and inflexible on pricing, even on vehicles that have been sitting for awhile, you can get much better pricing on your vehicle just about anywhere else. The sales people are very nice but they will try to squeeze every last dime out of you. More
Top notch service! Valley Subaru's staff – from sales to finance to service – helped us purchase a new Subaru Outback recently and we had a very positive experience. We Valley Subaru's staff – from sales to finance to service – helped us purchase a new Subaru Outback recently and we had a very positive experience. We bought it from afar as we were in the midst of moving cross-country, and Becca was extremely helpful, knowledgeable, kind, and responsive when guiding us through the process of finding a car that fit our needs and price point. When we arrived in Colorado and went to the dealership to actually purchase the car, Becca had notified us that she would be out of the office that week and we were helped by Ryan and Dion who sealed the deal on this being the best car-buying experience we've ever had. Thank you! More