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Valley Subaru Of Longmont

Longmont, CO

3.7
382 Reviews

1800 Industrial Circle

Longmont, CO

80501

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382 Reviews of Valley Subaru Of Longmont

September 08, 2016

great service and support I bought a 2016 WRX and had some minor problems with the electronics (door locks and stereo). after bringing it in a few times and hearing me complain More

by stompk291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom King, Greg Grzegorczyk, Saber Boudjada
Sep 08, 2016 -

Valley Subaru Of Longmont responded

Thanks for taking just a few minutes to write that great review. It's always good to hear when a customer's experience was as good as your's, AND the best part is you drove away in the STI you really, really wanted. Greg, Tom and Saber will go out of their way to make sure the customer's experience is the best possible. You also had the great opportunity to deal with Saber, who knows his STI's as well as anyone does. It's the not absence of problems, but how those problems are resolved that makes a difference to people. We are glad to hear that we were able to resolve the issue, and Thanks Again from the Valley Subaru Team!

September 08, 2016

Top notch! I needed to get a spare key made for a lost one on a 2013 Outback. I was shocked at how simple and quick the process took. Every person in Parts and More

by Alpca2301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Vanproosdy
Sep 08, 2016 -

Valley Subaru Of Longmont responded

It's great to hear that your experience was "simple and quick", and that your experience with Parts & Taylor is Service was a positive one. We know that both will go the extra mile to make a customer's experience is a positive one. Thanks Again for your business, and for taking the time to write this review.

September 08, 2016

A+++++ 'Ive never been treated so well by service folks these guys are both truly professional. Greg has always been courteous and professional and one time More

by TiMilner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Harris, Greg Grzegorczyk
Sep 09, 2016 -

Valley Subaru Of Longmont responded

Mr. Milner, Thank you for taking the time to share your experience with our Service team here at Valley Subaru. I am glad to hear that Greg, and Roger have taken such great care of you! Also, even though we couldn't make the lease work for you daughter if there is anything we can do for you in the future please let us know as we will be here to go to work for you! Thank you for making Valley Subaru your go to place for service work on your Subaru, as well as a big thank you for taking the time to share your experience with all! All the best from the Valley Subaru of Longmont Team!

September 07, 2016

Above and beyond Backstory: I am going through a "credit crisis" and wanted to purchase a four wheel drive because I'm from down south and I feel like that is necessar More

by Tia Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Dion Narez, Kim Ventura
Sep 07, 2016 -

Valley Subaru Of Longmont responded

Wow Tia, what a review and what great things your said! Thank you for taking the time to write these kind words about Kim, Dion, Josh & Valley Subaru. When we have hit it this perfect with a customer, it's great to hear! We strive to make sure we can help every customer the way you were treated. Yes, it is the "little things" that make a big difference in people's lives, and we're glad we were part of that. Kim is one of our top Salespeople, and she works hard to make sure she treats all her customers like "friends". We know you will, so please tell everybody about Kim and your experience here. Thanks Again for your business from the Valley Subaru Team!

August 30, 2016

Normally I don't write reviews, but I just purchased my latest Subaru at Valley and it was a really good experience. Easy, fast, and friendly! The price was fair and there was no BS - More

by dude guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom King, Dylan Small, Juan Delacruz
Aug 30, 2016 -

Valley Subaru Of Longmont responded

Dude Guy, thanks for taking the time to write this review. We are glad to hear that your experience was a good one, and we thank you for your business. It's even better to hear when your process from beginning to end is "fast, easy and friendly". If/when the WRX hatch returns we expect to see you back. Thanks Again from the Valley Subaru Team!

August 29, 2016

Saber is the man you want to see @ Longmont Subaru! My experience @ Longmont Subaru was Fast, easy, and relaxing. Saber was my Sales Rep and provide great customer service with no pressure to buy. He is More

by JAMills6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Small, Saber Boudjada
Aug 29, 2016 -

Valley Subaru Of Longmont responded

"Fast, easy and relaxing" is what we like to hear! Thanks for the great review of Saber, Dylan and Valley Subaru. Yes, Saber is very knowledgeable when it comes to the Subaru and is here to answer questions in the future. He will do whatever he can to make sure his customers' experience is Truly Exceptional, including getting you a comfortable price. Thanks Again from the Valley Subaru Team!

August 29, 2016

Ryan was fantastic! I really enjoyed my car buying experience with Ryan. He was extremely genuine and we came to a fair agreement painlessly. I'm loving my new Subaru Cro More

by Jenny R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hall
Aug 29, 2016 -

Valley Subaru Of Longmont responded

Yes Jenny, Subaru's are awesome! Thanks for taking the time to write a great review for Ryan and Valley Subaru, and your business. It's great to hear that your experience with Ryan was "genuine" and "enjoyable". He works hard to make sure his customers' experience it Truly Exceptional from the beginning to the end. Continue to enjoy your new Subaru, and you are in one of the safest vehicles on the road. Thanks Again from the Valley Subaru Team!

August 27, 2016

Subaru Experience My family and I had a great experience at Valley Subaru, starting with online sales to show room to receiving my keys and driving my new car off the l More

by caw2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McQueen
Aug 29, 2016 -

Valley Subaru Of Longmont responded

Thanks for that great review Cheryl! It's always great to hear when a customer's great experience started when they got online to the moment they drove off the lot. Your questions are never silly. We know these Subaru's come with a lot of technology, buttons and screens and it takes time to get used to them. If you still have questions, we're here to help. We look forward to seeing you for your first oil change, and Thanks Again from the Valley Subaru Team!

August 17, 2016

An EXCELLANT service Department and Personel. Valley Subaru of Longmont, CO, Greg G. and the service staff are outstanding examples of what car service/care and customer service ought to be... More

by Skip Leinau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Grzegorczyk
Aug 17, 2016 -

Valley Subaru Of Longmont responded

Skip, thanks for that great review of our Service Dept. and Greg G. "Well that was nice. I didn't expect that", is exactly what the Service Dept. strives to give all its customers. We will continue to give the customer service that you have experienced, and thanks again from the Valley Subaru Team!

August 17, 2016

Five Star Service My wife and I had just returned from a 3,000 mile vacation/road trip in my Subaru XV Crosstrek. I called early Saturday morning 7/16 and asked if the More

by mstokley0317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Grzegorczyk
Aug 19, 2016 -

Valley Subaru Of Longmont responded

First, let us say Thank You for new car business even though you live 45 minutes away. That speaks volumes to Valley Subaru as a whole. Greg is definitely an asset to Valley's Service Dept., and will do what he can to make sure every customer is well taken care of. Thanks again for your continued business, and for taking a moment to write this review for Greg & Valley Subaru.

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