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Valley Hi Kia
Victorville, CA
660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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660 Reviews of Valley Hi Kia
October 02, 2015
Wonderful Staff was super helpful and had great customer service. I did not have to wait long the job was done fast and very professional. Employees were very Staff was super helpful and had great customer service. I did not have to wait long the job was done fast and very professional. Employees were very attentive . More
by Lynn760
Employees Worked With
Andy Patterson
October 02, 2015
Great customer service Very pleased with my experience at valley hi Kia. Wonderful staff, especially Chris Brasil in service. I would recommend this dealership to any friend Very pleased with my experience at valley hi Kia. Wonderful staff, especially Chris Brasil in service. I would recommend this dealership to any friends or family. Thank you again Chris. More
by Maddreynolds
Employees Worked With
Chris Brasil
October 01, 2015
Best costumer service!!!! Andy Patterson is an amazing! He knew exactly what needed to be done to my car. No extras unlike other service locations I have been to Andy Patterson is an amazing! He knew exactly what needed to be done to my car. No extras unlike other service locations I have been to More
by Aimes0818
Employees Worked With
Andy Patterson
September 30, 2015
Victorville Kia We've gone in a number of times for service and each time the personnel from the drive greets us with a smile and are courteous (no matter how hot it' We've gone in a number of times for service and each time the personnel from the drive greets us with a smile and are courteous (no matter how hot it's been). The vehicle is always ready in a decent time period. We really appreciate the professionalism Chris gives us each and every time. More
by Happycustomer
Employees Worked With
Chris
September 30, 2015
Great service! I went to the dealer and was assisted by Chris who did a great job of answering all of my questions. The dealership was clean and presentable, and th I went to the dealer and was assisted by Chris who did a great job of answering all of my questions. The dealership was clean and presentable, and the staff was extremely professional. More
by Kia_Steve
Employees Worked With
Chris
September 29, 2015
Great customer service every time, everyone at the dealership was very friendly and the service on my car is always completed quickly and efficiently. Thanks :-) every time, everyone at the dealership was very friendly and the service on my car is always completed quickly and efficiently. Thanks :-) More
by Leana
Employees Worked With
Chris Brasil
September 25, 2015
Fast sevice! Came in for an oil change. chris b helped me. Even got me a new pair of wiper blades under waraanty . Thank you so much! You guys rock Came in for an oil change. chris b helped me. Even got me a new pair of wiper blades under waraanty . Thank you so much! You guys rock More
by Justinscott1617
Employees Worked With
Chris
September 19, 2015
outstanding service David in the service department was attentive to my needs and very professional. The overall staff was great and I look forward to doing business with David in the service department was attentive to my needs and very professional. The overall staff was great and I look forward to doing business with them again. More
by bryanjk
Employees Worked With
david
August 19, 2014
Old battery in newer car After having a 2009 Kia Rio for 2 months the battery went dead I called aaa to get a new battery they didn't have one it's a dealer item they said. Th After having a 2009 Kia Rio for 2 months the battery went dead I called aaa to get a new battery they didn't have one it's a dealer item they said. The technician from AAA showed me I had a January 2004 battery. So I called the dealer after talking to the manager he didn't think he should have to replace the battery and told me he would have the used car manager call me Kevin Goodwrench. We'll guess what no call back. They switched the batteries. Please RUN to somewhere else to get a car. More
by Soared
Employees Worked With
Kevin Goodwrench (if there really is an employee with that name)
March 03, 2014
purchased a used truck from valleyhi kia in victorville ca, on 02/16/14, sales person frank was great . A few days later we received a call from the finance dept, at valleyhi kia in victorville ca. that ca, on 02/16/14, sales person frank was great . A few days later we received a call from the finance dept, at valleyhi kia in victorville ca. that if my wife and i needed to come in to the dealer and sign 2 additional papers my wife and i went after work to sign , then a week later MOSSES from finance dept called and told us we needed to come in and re-sign the contract because it didn't print properly .i told MOSSES from the finance dept at valleyhi kia in victorville ca, this is the second time your dealer asked us to come in to sign papers .i asked him will you compensate me with some gas .MOSSES said come in i will take care of you ,then i said we will be there within an hour . my wife and i showed up within the hour at valleyhi kia in victorville ca,we walked to mosses office in the finance dept, he had no clients in his office at the time but yet mosses sent us to another person in finance .my wife and i sat down the first thing i did was hand my keys to the finance guy i said while we are signing the papers you can have somebody put gas in the truck .he moved the keys to the side and rushed us through the signing of the contract i asked what about the gas he said let me ask MOSSES he comes back 5 seconds later tells us sorry MOSSES said we cant do anything about gas we don't have the authority . i said really ? my wife and i walked to MOSSES office i asked him what about the gas MOSSES said i cant ,i said why didnt you tell me that on the phone or when i came in to the dealership .i said you gave me the impression you will compensate me with some gas for having to come to valleyhi kia in victorville ca, twice to sign papers it was the dealers mistake yours not mine . he got up from his desk then started walking us to the door i said you lied to us let me speak to the highest in charge in walked to an office with 2 gentlemen sitting behind a desk then he comes back and said fallow this sales person to the ampm and he will take care of you with gas . i asked the sales person how much gas are you putting in he looked at the paper and said $10 dlrs i purchased the truck for $24k and had to come 2 times to valleyhi kia in victorville ca, to sign paper work i told the sales person give MOSSES the $10 dlr gas voucher your dealer needs it more then me i will never purchase nor ever take any of my cars to any valleyhi dealership for service again . i will be shur to tell all my friends and family about valleyhi kia in victorville ca, $10dlrs of gas what an insult now i know how this dealer treats the customers after they purchase a vehicle . so everybody in the high desert your all better off driving down the hill to purchase a vehicle .customer service goes a long ways but not at valleyhi kia in victorville ca, customer service stops after you purchase a vehicle More
by jr66
Employees Worked With
mosses in finance
