Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
549 Reviews
Call Service Center (239) 939-2212

550 Reviews of Val Ward Cadillac Inc - Service Center

Sort by
June 06, 2023

Great service department. Clean and friendly. Scheduled maintenance in under an hour. Highly recommend. Thanks. More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2023 -

Val Ward Cadillac Inc responded

Nelson, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 02, 2023

Best body shop in Fort Myers. The customer service is second to none. Highly recommend. More

by GOODCABLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned
Report | Print
Jun 05, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 01, 2023

I appreciate the quick turn around to get my car serviced and out the door. More

by JIMAP3725
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Jun 05, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 30, 2023

Vehicle was brought into dealership by roadside assistance but it did not arrive there until after hours on a Friday. None the less, service was able to get it looked at promptly and remedied by T More

by rohm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa B.
Report | Print
Jun 02, 2023 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

I have had many dealings with this dealership from purchasing, service and body shop and every experience has been top notch More

by RGATEWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Trotter, Ned Kelly, , Jim Gedra
Report | Print
May 31, 2023 -

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

May 26, 2023

Sales staff an service dept bent over backwards to make me happy in a poor situation. Cad division of GM not so much. More

by FCALZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

May 25, 2023

The service center has always been very helpful when I needed service. It has been very informative on any repair. More

by CORKYPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesh, Lisa Davis
Report | Print
May 29, 2023 -

Val Ward Cadillac Inc responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2023

Slow response but over all good service. Repairs were explained in detail and coupons were applied to lower my bill! More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave M.
Report | Print
May 30, 2023 -

Val Ward Cadillac Inc responded

Wendy, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

May 22, 2023

Dave McKinney in service is the best. The repair was fast and perfect. greta team More

by THOMAS.STEINKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
Report | Print
May 26, 2023 -

Val Ward Cadillac Inc responded

Thomas, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2023

Dave was very helpful, my vehicle was serviced properly. I was keep informed as to the status of my vehicle at all times. had a great experience at Val Ward. More

by TONGAR70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mckinney, Jim Gedra
Report | Print
May 26, 2023 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

1
...
43
44
45
...
55