Back

Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
549 Reviews

549 Reviews of Val Ward Cadillac Inc - Service Center

Sort by
July 21, 2023

I worked with Jane and Brian in the service department both very good at what they do. More

by JERRYKATHYJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

July 20, 2023

Great experience like always, thank you Jane, thank you Cadillac. We should work on a Jane Flesch Fan-Club, I like to be the president. Your happy customer Bernhard More

by bmtravelusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
Jul 27, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 27, 2023 -

bmtravelusa responded

What can you do, the truth is the truth and I'm always being honest. Thanks again, Bernhard

July 20, 2023

Hello, We had arrived from Canada on July 10 and were greeted by Paula. We had no AC and drove for over 2000 km, with a dog and a child. She asked if we wanted water or coffee and water for the dog. She More

by Urszula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula, Luck, plus the mechanic don’t remember the name
Jul 27, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2023

Jane was was and is always at her best, My son-in-law had borrowed our vehicle as his vehicle was being repaired. Someone, had apparently caused damage to our car door which our son-in-law wanted fixed of c More

by PINEISLANDBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane - Service Manager
Jul 20, 2023 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 11, 2023

Professional staff. They try to do what is right for the customer. We have been coming to Val Ward since 2007. More

by WOOOOSH721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Jul 19, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2023

Quick. Polite. Helpful. Good facility and great service staff. They are always good when I go there More

by CHAMPIONTRAINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 13, 2023 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

July 10, 2023

I really liked the service! I highly recommend Cadillac to a friend! Thank you very much More

by SILVANIAVSCUNHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 13, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

July 09, 2023

Jane is the absolute best in service. She takes care of things and I just so enjoy going to the service center More

by HEIDIGRAY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 13, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you have any further questions, please give us a call. We're always happy to help!

July 08, 2023

Dead battery, they came and took the car and put in a new battery for my wife.. the tech guys were amazing for sure.. More

by JACKSTROMMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Jul 13, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 07, 2023

Val Ward service department is very clean, courteous and professional. Jane Flesch is the best. My car was first in. The wait was reasonable. Price was good. More

by fuzz54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
Jul 10, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

...
39
...