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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
565 Reviews
Call Service Center (239) 939-2212

565 Reviews of Val Ward Cadillac Inc - Service Center

Sort by
August 09, 2023

Excellent customer service . Great communication . Easy to schedule appointment. Fair waiting time. Great service and trusted More

by FERNANDEZ561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 13, 2023 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Dave, our advisor, was outstanding. The experience was great and we were done in less than 30 minutes. More

by rsrodriguez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Aug 11, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2023

Still awaiting parts so review not complete, but Collision Center staff very helpful, professional, and knowledgeable. I am excited about seeing the finished product. So far so good. More

by maschuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Collision Center
Report | Print
Aug 11, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2023

I am loving my new car! I purchased my car through Fred Walters and it went soooo smoothly. Lisa was super helpful too. Thank you! More

by Kate.a.bergman
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Jim Gedra
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Aug 11, 2023 -

Val Ward Cadillac Inc responded

Kate, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2023

Great place to have my car fixed, professional and fast. I always trust my car maintenance to Val ward. More

by OZCARRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mckinly
Report | Print
Aug 11, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2023

Great service. 111111111111111111111111111111111111111111111111111111111111111111111111111 nn nnnn nnnnn nnnnn nnnnn nnnnnnn nnnnnnhhh ghghujjv More

by vonzuckerstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Julio Martinez
Report | Print
Aug 14, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

Getting service was a smooth process, from the greeting on my arrive thro' the dealings with my adviser. No problems, no complaints. More

by MICHAEL.FALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in the Service Deot
Report | Print
Aug 07, 2023 -

Val Ward Cadillac Inc responded

Michael, thank you so much for your positive comments about Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2023

Always first class service Honest and trustworthy dealership Highly recommend Thank you again and will return. More

by welshsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane in service
Report | Print
Aug 08, 2023 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2023

Fast and professional service. Jane is great to work with at Val Ward. Lounge area is very comfortable and snacks/coffee is always a plus. I would like to see bottle water instead More

by SHARONMARIESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Report | Print
Aug 03, 2023 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2023

my experience with the Service Staff was great …. Especially Jane …who was engaging and friendly yet very professional…. More

by psblissciu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane in service was great
Report | Print
Aug 08, 2023 -

Val Ward Cadillac Inc responded

Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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