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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
593 Reviews
Call Service Center (239) 939-2212

593 Reviews of Val Ward Cadillac Inc - Service Center

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November 30, 2023

Everyone was nice, I just didn’t feel they tried to find the tire I needed very hard More

by KAREN.PATRICK19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 03, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2023

Best service attendants ever. Dave and all are the best. Service has always been 100% More

by PAMONIUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Dec 01, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Great experience great service Parts has the best parts manager And the team is great More

by Ernielorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Nov 24, 2023 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 22, 2023

Dave Mckinney, has been helping me for three years maintain my Cadillac . With his help, along with the technician, my car runs great More

by FREDMWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant Dave
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Nov 25, 2023 -

Val Ward Cadillac Inc responded

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2023

Jane in the service department is, as always, friendly, warm and knowledgeable and provides exceptional customer service! More

by REVCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Report | Print
Nov 21, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

November 16, 2023

Best service I ever experienced in what was a stress situation for me and Jane. Work done on time More

by fdonn72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane from service
Report | Print
Nov 18, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Wonderful services , would recommend to anyone. Everyone should own a Cadilac. Thank you, I’ll be back More

by BEVERLYLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, service department
Report | Print
Nov 18, 2023 -

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Jamie at the service counter was courteous and professional. I would Recommend Val Ward Cadillac to everybody. The lounge waiting area was very comfortable. More

by jabeh01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in the service department
Report | Print
Nov 18, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2023

I have found the entire staff Very friendly and helpful Thank you for the great support More

by JIMSEIFER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 10, 2023

Very pleased with service. All the people I dealt with were vey helpful and very eager to please. Thank You Val Ward More

by KKATHYCRAFTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
Report | Print
Nov 12, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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