Val Ward Cadillac Inc - Service Center

Great visit for normal maintenance. Jane, as always, was very accommodating and I was out of there in less than an hour. Jane, as always, was very accommodating and I was out of there in less than an hour. More

They were able to find the problem quickly and had our car ready for us in less than 24 hours. car ready for us in less than 24 hours. More

Took me about 10 calls before i reached someone Left messages and noone retuned my call. messages and noone retuned my call. More

Great personal service by your team of professionals. Brandon, my service rep, handled everything for me. He even remembered my name and remembered about a previous problem I'd had repaired, and inquired Brandon, my service rep, handled everything for me. He even remembered my name and remembered about a previous problem I'd had repaired, and inquired as to whether everything was still okay. More

Great dealer. Called for an oil change and they had me in and out within an hour. Called for an oil change and they had me in and out within an hour. More

The vehicle was in the shop due to a failure that locked the transmission at low speed (ie. 25 MPH tops). The failure mode displayed was "Reduced Acceleration - Drive Carefully" The defect was first experie the transmission at low speed (ie. 25 MPH tops). The failure mode displayed was "Reduced Acceleration - Drive Carefully" The defect was first experienced on 9-07 in the middle of traffic on Colonial Blvd. The new Cadillac xt4 was towed in on Monday 9-11. I picked up the car on 9-14. On the morning of 9-15, at the initial start-up, the failure mode reappeared. The vehicle was towed a second time. It does not appear that this failure mode has a known solution. More

Great service Easy to get appointment that’s why we bought from Val Ward very satisfied 5 ⭐️⭐️⭐️⭐️⭐️ bought from Val Ward very satisfied 5 ⭐️⭐️⭐️⭐️⭐️ More

Great friendly service! Jane is always a pleasure to work with through the process of car service. Jane is always a pleasure to work with through the process of car service. More

Jane in service department did a very good job at making sure that my car was repaired. sure that my car was repaired. More

Jamie was wonderful! We will definitely be using Val ward in the future! They were so efficient that got us in and out in Tess than 24 hours We will definitely be using Val ward in the future! They were so efficient that got us in and out in Tess than 24 hours More