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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
565 Reviews
Call Service Center (239) 939-2212

565 Reviews of Val Ward Cadillac Inc - Service Center

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December 01, 2023

Great service. Great staff. Good communications with clients - Both sales and service. Nice waiting Area. More

by trevor35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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Dec 04, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2023

Car was dirty. Oil spots spilled clock not adjusted for time. Phone adjusted thanks also attent helped clean car inside thanks last time I received a clean car eve More

by maxwell9398
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above car came from body shop
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Dec 01, 2023 -

Val Ward Cadillac Inc responded

Hello Maxwell, We appreciate your business and note. If there is anything we may discuss with you in greater detail regarding your feedback, it would be our pleasure to help at your earliest convenience. We are always available at 239.939.2212. Have a great start to the weekend!

November 30, 2023

Everyone was nice, I just didn’t feel they tried to find the tire I needed very hard More

by KAREN.PATRICK19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 03, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2023

Best service attendants ever. Dave and all are the best. Service has always been 100% More

by PAMONIUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Dec 01, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Great experience great service Parts has the best parts manager And the team is great More

by Ernielorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Nov 24, 2023 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 22, 2023

Dave Mckinney, has been helping me for three years maintain my Cadillac . With his help, along with the technician, my car runs great More

by FREDMWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant Dave
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Nov 25, 2023 -

Val Ward Cadillac Inc responded

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

November 18, 2023

Jane in the service department is, as always, friendly, warm and knowledgeable and provides exceptional customer service! More

by REVCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Report | Print
Nov 21, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

November 16, 2023

Best service I ever experienced in what was a stress situation for me and Jane. Work done on time More

by fdonn72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane from service
Report | Print
Nov 18, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Wonderful services , would recommend to anyone. Everyone should own a Cadilac. Thank you, I’ll be back More

by BEVERLYLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, service department
Report | Print
Nov 18, 2023 -

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Jamie at the service counter was courteous and professional. I would Recommend Val Ward Cadillac to everybody. The lounge waiting area was very comfortable. More

by jabeh01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in the service department
Report | Print
Nov 18, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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