Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Val Ward Cadillac Inc - Service Center
Fort Myers, FL
549 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
549 Reviews of Val Ward Cadillac Inc - Service Center
Sort by
February 15, 2024
Excellent service from the service writers and mechanics Always a pleasure having work done at Val Cadillac Always a pleasure having work done at Val Cadillac More
by ray.stromek
Verified CustomerEmployees Worked With
February 15, 2024
Highly recommend Val Ward Cadillac! From sales to service to the friendly staff, it’s top notch! Jane in the service department is so professional, knowledgeable, and kind. Come see why From sales to service to the friendly staff, it’s top notch! Jane in the service department is so professional, knowledgeable, and kind. Come see why this is one of the top related dealers! More
by Ashley Piland
February 15, 2024
David in the service department is excellent to work with. Always will go out of his way to talk care of me. Monty Sinnamon with. Always will go out of his way to talk care of me. Monty Sinnamon More
by MONTYSINNAMON
Employees Worked With
February 11, 2024
Dave McKinney is super customer service oriented. He was able to set up an appointment for me on very short notice. He was able to set up an appointment for me on very short notice. More
by GKINGSTON
Employees Worked With
February 10, 2024
Brandon in Service is very easy to work with. He is knowledgeable and I trust him to know what needs to be done. This time, however, it took more than double the estimate of time. I was there He is knowledgeable and I trust him to know what needs to be done. This time, however, it took more than double the estimate of time. I was there over 4 hours!! More
by hndrnentrp
Employees Worked With
Brandon Lentz
February 09, 2024
Excellent service from Dave at Val Ward Cadillac! I don’t even have a Cadillac and bring my GMC here exclusively for service. I don’t even have a Cadillac and bring my GMC here exclusively for service. More
by elarson272002
Employees Worked With
February 03, 2024
Always feel confident and trust Val Ward to know exactly what we need. Thank you what we need. Thank you More
by MSJLAB
Employees Worked With
February 03, 2024
We have waited over a month to get a camera fixed. We keep calling and we are put off. Not happy ! We keep calling and we are put off. Not happy ! More
by mncrdl
Employees Worked With
February 03, 2024
Came in on a Sat with black screen on dash. They put me in loaner and car was ready Tues for pickup. Screen is back to working and I’m happy. They put me in loaner and car was ready Tues for pickup. Screen is back to working and I’m happy. More
by CJAZVILLE74
Employees Worked With
February 03, 2024
Jane is awesome! Very thorough, knowledgeable and professional. - she addressed my reason for the appointment and even provided a complimentary car wash. She also Very thorough, knowledgeable and professional. - she addressed my reason for the appointment and even provided a complimentary car wash. She also alerted me to some maintenance issues that I need to address. More
by fontlau
Employees Worked With
