Back

Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
518 Reviews

518 Reviews of Val Ward Cadillac Inc - Service Center

Sort by
November 21, 2024

Very friendly and efficient employees helped make everything right for me With a minimum of waiting time More

by JEANGANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

My advisor Dave was very good with explaining the problems I was having and how the issues could be repaired. Everyone is always very friendly and ready to assist in any way. Very efficient service. More

by PONTI1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Jamie understood my problem and was able to get the car in and problem fixed quickly. Very friendly and efficient service! More

by JOHN.REDDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

The Staff were friendly, knowledgeable and met my needs. It had a very nice waiting room. Great coffee was offered while I waited. More

by peejay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2024

Dan Flynn is the best employee at Val Ward during my past 40 year experience. More

by GAWOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!

November 09, 2024

your 15 word review is ridiculous , just accept the service was very good. Jamie explained the charge to me and was very nice . More

by trudybroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Staff is always courteous and always pleased with work they do. Stand behind their work More

by GHARRIS100
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

There service appointment went flawless. They have a very nice facility and every employee we dealt with was polite and professional. More

by 225791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Val Ward Cadillac Inc responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

The service department is very helpful and went out of there way to help us! More

by kyleklaric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Val Ward Cadillac Inc responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

Stopped in without an appointment. Jamie came right out to meet us and arranged to have our XT-4 serviced and cleaned right away. Really appreciated his willingness to help. More

by JOHNOBLAK
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...