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Val Ward Cadillac Inc

Fort Myers, FL

4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 811 reviews

July 18, 2023

This dealership experience is so vastly different from any that I have experienced that it’s impossible to buy or service anywhere else. On our 8th vehicle purchase and everyone has been the most pleasant More

by johnrlai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
Jul 27, 2023 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

July 17, 2023

Jane was was and is always at her best, My son-in-law had borrowed our vehicle as his vehicle was being repaired. Someone, had apparently caused damage to our car door which our son-in-law wanted fixed of c More

by PINEISLANDBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane - Service Manager
Jul 20, 2023 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 15, 2023

Very professional and great to work with. Process was much faster and much friendlier than other dealerships Ive bought from. For once I left the dealership with a good feeling. Will definit More

by ddell0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Davis
Jul 20, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2023

Very responsive to all our questions and concerns. I highly recommend this dealership to anyone looking to buy a Cadillac. More

by NANFORES
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 11, 2023

Professional staff. They try to do what is right for the customer. We have been coming to Val Ward since 2007. More

by WOOOOSH721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Jul 19, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2023

Joe Helman was a pleasure to work with. Very low pressure and super nice. He did great in getting us the money I wanted for my trade. Lisa in accounting also was a pleasure to work with More

by jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa from accounting, Joe Helman
Jul 19, 2023 -

Val Ward Cadillac Inc responded

Jamie, we're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2023

Quick. Polite. Helpful. Good facility and great service staff. They are always good when I go there More

by CHAMPIONTRAINING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 13, 2023 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

July 10, 2023

I really liked the service! I highly recommend Cadillac to a friend! Thank you very much More

by SILVANIAVSCUNHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 13, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

July 09, 2023

Jane is the absolute best in service. She takes care of things and I just so enjoy going to the service center More

by HEIDIGRAY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 13, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you have any further questions, please give us a call. We're always happy to help!

July 09, 2023

We had a pleasant experience related to the purchase of our new car. Julio was terrific. No pressure. Very informative and accommodating. I would definitely recommend Val Ward to friends. They are the b More

by tcornett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Val Ward Cadillac Inc responded

Hello tcornett. Thank you for the kind note regarding Julio and your sales experience. We appreciate your business and feedback!

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