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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 811 reviews

September 10, 2023

Perfect service. Picked up and returned to my house. Was easy for my busy schedule. More

by mghayes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr wentz
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Sep 14, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.

September 08, 2023

nice people and good service 15 Word Minimum 15 Word Minimum 15 Word Minimum 15 Word Minimum More

by crittengj
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Sep 13, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2023

Fred Walters, Julio Marteniz and Paul Lombardo were all exceptional in helping our family lease a new Cadillac. Jane in service is always very helpful when we need our car serviced. I highly recommend Val More

by kkouril
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Thanks again for the recommendation, and have an amazing day!

September 06, 2023

Tire issue with our 2023 XT5. Display in car indicated passenger side rear was low on pressure. Took car in for service. Tech indicated passenger side rear was not accurate. I More

by mjyates3
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (239) 939-2212 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 06, 2023

very helpful. answered all questions. friendly & professional & accommodating. Travel further now to use this dealership. satisfied. More

by JOHNSL408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug service department
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Sep 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

August 27, 2023

Best vehicle buying experience I’ve ever had. No sales hype, Julio is an honest salesman that I would highly recommend if you’re in the market for a Cadillac. Will definitely purchase from him ag More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra, Lisa Davis
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Sep 03, 2023 -

Val Ward Cadillac Inc responded

Dana, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2023

Thank you. Four your excellent services. I really appreciate your time and dedication. Five stars More

by yoelsantanap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
Report | Print
Sep 01, 2023 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 26, 2023

Many thanks to Bill Griffith for providing a great professional assistance in buying our Cadillac Escalade! More

by OVIDIU_RANTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Val Ward Cadillac Inc responded

Ovidiu, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 26, 2023

Taking my Escalade into Val Ward is always a pleasure, and Brandon is an excellent service advisor. More

by SEANPFOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service.
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Aug 31, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2023

I am grateful that the team was able to meet and exceed my needs. The New Car Sales Manager Paul Lombardo helped in the process to meet and exceed my request. More

by anthony.parkergracie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lambardo
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Aug 31, 2023 -

Val Ward Cadillac Inc responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

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