Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
811 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Contact Dealership
View Awards

12626 S Tamiami Trl

Fort Myers, FL

33907

Directions

By Type

Showing 811 reviews

December 31, 2023

Enjoyed dealing with Fred Walters. Personable and knowledgeable about product, Appreciated Manager Paul Lombardo assistance in reaching.an equitable deal. More

by MK28_9111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

December 31, 2023

Bill Griffin is an excellent Salesman! Every aspect of the dealership is immaculate, top notch and customer oriented. The facility is beautiful and spotless. Bill made the leasing of anoth More

by REVMARIAWILSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

December 27, 2023

Justin was awesome! Very knowledgeable on questions we had as out of state buyers. We were very happy with our purchase. More

by KRYSTIWOODS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

December 26, 2023

Issue was diagnosed and repaired in a reasonable amount of time. Service advisor was knowledgeable and friendly. More

by skycrew98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Finch
Report | Print
Dec 28, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2023

Great service! He was wondering they are professional, get everything ready in timely manner. I am so happy with the Service deserve an increase More

by ELISIANNESTENVIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2023

They aĺways address any issùes l may have and take seriously what I tell them about any car problems I bring to them as well as regular service. More

by BLUEWATERONE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2023

Needed to contact the manager to get an appointment. My message left for Brandon never responded. Arrived 6 minutes early, Brandon not in office. Waited 14 minutes he arrived. Vehicle was completed in More

by BJINGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Service Department.
Report | Print
Dec 22, 2023 -

Val Ward Cadillac Inc responded

Hello BJINGR, We are sorry to see your note! We hate to see you disappointed as that was certainly not our intent. We consider a clean and tidy business environment absolutely crucial for our customers and staff alike, with cleaning staff on-site every day, throughout the day, starting at the very early hours of the morning. We will certainly be speaking with the appropriate parties shortly to see what may have happened during your visit. DealerRater only provides us with displayed usernames so it is difficult to identify customers, but if we may discuss any facet of your visit in greater detail, please feel free to give us a call at your earliest convenience at 239.939.2212. We wish you and your family an exceptional holiday weekend and an even better end to the year. Best Regards, Val Ward Cadillac.

December 22, 2023

A good experience. Very professional. Trusted service. Always come back to this dealership for service. More

by daltric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
Report | Print
Dec 24, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2023

My service representative Dave McKenney is always very thorough and explains what the service will consist of in advance and explains all the details and service items that were performed upon checkout! More

by HERBSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKenney
Report | Print
Dec 25, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2023

Always a phenomenal experience, Thanks to the service department I would forever drive Cadillacs knowing the service department would always take care of us. Definitely adds a large amount of value to t More

by ODED.POMERANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Verrico
Report | Print
Dec 25, 2023 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

1
...
34
35
36
...
82